What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 781 reviews submitted in the last 12 months

Search Reviews

Showing reviews 28-36 of 3805

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Christopher Voss (United States) -
Independent Travel, Feb 2016

Excellent

Responsive and clear communications, complete package of materials.

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Dallas Bishop (New Zealand) -
Independent Travel, Apr 2016

Excellent

We had a wonderful holiday and an excellent introduction to Japan. Even managed to see a few...

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Stephen Mansfield (United Kingdom) -
Spring Elegance, Apr 2016

Good

I was overall very happy with the services provided by the tour group

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Jodie Grace (United Kingdom) -
Best of Japan, Apr 2016

Excellent

Fantastic service!

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Nicola James (United Kingdom) -
Independent Travel, Apr 2016

Excellent

No problems. All the information provided to us was excellent, from local knowledge to directions.

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Linda Page (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Detailed information and up to date knowledge of country. All the bookings and travel arrangements were faultless.

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Lesley Picksley (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Every detail was taken care of expertly by Rachel. She listened, and responded with exactly what we asked...

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Susan Lewis (United Kingdom) -
Independent Travel, Mar 2016

Excellent

Japan was not a country that was high on our list, but how wrong we were and how

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Peter Talboys (United Kingdom) -
Hidden Japan, Apr 2016

Good

Excellent service before and during the holiday.

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