What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 896 reviews submitted in the last 12 months

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Showing reviews 28-36 of 4315

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Esther Lubzens -
Independent Travel, Nov 2016

Excellent

Information and travel arrangements were overall excellent including hotel reservations (except one), taxi service and guides.

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Bousquet, Nicole -
A Northern Soul, Oct 2016

Good

Excellent choice of the various destinations of the tour. We all loved our tour leader, David. There is...

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James (Mike) Rogers -
Tokaido Trail, Nov 2016

Excellent

Everything was extremely well organized.

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Jessica Scarff -
Japan Enchantment, Nov 2016

Excellent

I found Inside Japan Tour staff easy to deal with,obliging and prompt with all my questions and requests.

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George Watson -
Independent Travel, Oct 2016

Good

A few issues of concern while on the trip.

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Jane Bateman -
Independent Travel, Oct 2016

Good

Needed full itinerary earlier

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Sara Hanson -
Best of Japan, Oct 2016

Excellent

The resources provided to me were amazing in preparing me for each city. Without the guide, I would...

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Garry Cossill -
Japan Unmasked, Nov 2016

Excellent

One of the best group tours I have been on.

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Anthony Barretta -
Spirit of Honshu, Oct 2016

Excellent

Our tour director Masa was outstanding and a lot of the reason we enjoyed the tour so much.

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