What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 912 reviews submitted in the last 12 months

Search Reviews

Showing reviews 28-36 of 4880

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Taylor Schoonover (United States) -
Hot Springs & Countryside Honeymoon, May 2017

Excellent

Everything went flawlessly, the set up took care of everything.

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Josephine Durning (United Kingdom) -
Independent Travel, May 2017

Excellent

We were impressed by the location of the hotels, the quality of the charming and knowledgeable guides, and...

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Elizabeth Schamberger (United States) -
Independent Travel, Jun 2017

Excellent

So happy I found Inside Japan before our trip! We would never have been able to plan all...

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Anne Capp (Australia) -
Independent Travel, May 2017

Excellent

All the detailed paperwork and pre bought tickets worked brilliantly . Booklets useful, if needed help from nonenglish...

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Daniel Sweeney (United Kingdom) -
Independent Travel, May 2017

Excellent

The info pack was great and really helped me travel easily from hotel to hotel. It never left...

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Kieren Kerr (United Kingdom) -
Independent Travel, May 2017

Excellent

Japan is the best country in the world and I'm fortunate enough to have visited it twice now...

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Elizabeth Trout (Australia) -
Tokaido Trail, May 2017

Excellent

I am so glad I went to Japan with IJT, the planning is so thorough it made everything...

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Gynt Drinan (Australia) -
Pilgrim's Paths, Jun 2017

Good

The itinerary was well planned and easy to follow and took the headache out of travelling. A good...

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Kelly Fisher (United Kingdom) -
Independent Travel, May 2017

Excellent

Excellent. We particularly liked the flexibility travelling with Inside Japan afforded us. The itinerary and price was adjusted...

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