What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 720 reviews submitted in the last 12 months

Search Reviews

Showing reviews 28-36 of 3499

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Jessica Blythe (United Kingdom) -
Independent Travel, Oct 2015

Excellent

I was very impressed with the level of service and how quick someone within the team would get...

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David Rogers (United Kingdom) -
Hidden Japan, Nov 2015

Excellent

Excellent accommodation, food and tour guide, everything was clear and well organised very good selection of places to...

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Zena Helman (Australia) -
Japan Enchantment, Nov 2015

Excellent

Terrific service before and during the tour. Halley and Richard both fantastic.

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Mary Milliken (United States) -
Independent Travel, Nov 2015

Excellent

We didn't really take a tour. We were on our own except for 2 four hour sessions...

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Linda Lindsay (Canada) -
Independent Travel, Nov 2015

Excellent

Service was top notch with prompt responses to any questions and extra-ordinary service when it came to securing...

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Dean Sanpei (United States) -
Independent Travel, Dec 2015

Excellent

We had an amazing trip! We did not speak any of the language nor had we ever...

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Paul Mccloskey (United Kingdom) -
Independent Travel, Nov 2015

Good

Well organised, good quality guides. A few minor errors on the booking were dealt with efficiently.

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Leanne Pearcey (United Kingdom) -
Tokaido Trail, Nov 2015

Excellent

I would highly recommend InsideJapan, I researched a lot of tours and tour Companies and couldn't have been...

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Alan Orbell (United Kingdom) -
Japan Enchantment, Nov 2015

Excellent

The entire trip was faultlessly run from beginning to end

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