What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 689 reviews submitted in the last 12 months

Search Reviews

Showing reviews 28-36 of 3155

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Philip Riley (United Kingdom) -
Japan Unmasked, Jun 2015

Excellent

I found your booking service excellent. Rachel was very helpful and answered all my questions. The tour operated...

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Neil Robertson (United Kingdom) -
Hands On Japan, May 2015

Excellent

We got the impression that the staff genuinely wanted to ensure that we had the best experience possible,...

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Andrea Shpall (United States) -
Independent Travel, Jun 2015

Excellent

It was just wonderful. Japan had never even been on our list of places we planned on...

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Jennifer Findlay (Australia) -
Japan Arts Trail, Jun 2015

Excellent

Having all the travel information (trains, subway, ferries, buses) supplied, made the trip easy to navigate.

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Mike Wotton (Australia) -
Japan Unmasked, Jun 2015

Good

Fully met my expectations

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Kay Law (South Africa) -
Independent Travel, Jun 2015

Excellent

Everything on the trip went according to plan. The guides were superb and made the whole experience...

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Charles Kenley (United States) -
Tokaido Trail, May 2015

Excellent

Our experience of Japan was greatly enhanced by having IJT to guide us.

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Alex Steen -
Japan Enchantment, Apr 2015

Excellent

Excellent pre-tour information and all arrangements were very smooth.

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Sandra Mcneil (United States) -
Japan Unmasked, Jun 2015

Excellent

The experience in Japan was better than I anticipated. The days were full and well-paced, I thought. I...

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