What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1027 reviews submitted in the last 12 months

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Showing reviews 28-36 of 5546

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Andrew Long (United Kingdom) -
Independent Travel, Mar 2018

Excellent

Two events stood out. 1 I misplaced all the hotel and other vouchers and Lily sorted replacements...

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Julian Mertes (Germany) -
Essential Honeymoon, Mar 2018

Excellent

The minute we landed we started making plans when to do the next trip to Japan.

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Diana Stoker (United Kingdom) -
Spring Elegance, Mar 2018

Excellent

We received excellent service and certainly got our money’s worth.

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Carolyn Heathcote (United Kingdom) -
All-In Japan, Mar 2018

Excellent

The arrangements made by Inside Japan were very good and everything went off very smoothly.

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Carolyn Heathcote (United Kingdom) -
All-In Japan, Mar 2018

Excellent

The arrangements made by Inside Japan were very good and everything went off very smoothly.

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Gillian Bridgett (United Kingdom) -
Spring Elegance, Mar 2018

Excellent

We had a wonderful holiday. The itinerary and tour leader ensured that we got as varied an experience...

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Jennie Moss (United Kingdom) -
Spring Elegance, Mar 2018

Excellent

Great company. When dealing with them I was confident that they knew the country they were selling,...

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Tatjana Latinovic (Iceland) -
Independent Travel, Mar 2018

Excellent

The trip truly exceeded our expectations. It was very well organized and fairly easy to follow instructions provided...

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Elizabeth Harris (United Kingdom) -
Independent Travel, Mar 2018

Excellent

Fantastic service and a brilliantly put together itinerary. It was the best holiday we have ever had.

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