What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 755 reviews submitted in the last 12 months

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Showing reviews 28-36 of 3730

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Nigel Richmond (United Kingdom) -
Spring Elegance, Apr 2016

Excellent

Communication from the team in the UK and by our tour leader was just right.

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Beverley James (United Kingdom) -
Independent Travel, Apr 2016

Excellent

I always travel independently, but circumstances left me with very little time to arrange our trip, so I...

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David Gregory (United Kingdom) -
Independent Travel, Mar 2016

Excellent

very good

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Kate Constable (United Kingdom) -
Spring Elegance, Apr 2016

Excellent

All interactions with the company were excellent and very 'high touch'. There was an excellent degree of customer...

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Nicola Avery (United Kingdom) -
Japan Enchantment, Apr 2016

Excellent

Well organised, efficient helpful staff, wonderful locations

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Phillip Chin (United States) -
Independent Travel, Apr 2016

Excellent

Had a wonderful time and the trip was arranged to our satisfaction

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Michael Hughes (United Kingdom) -
Best of Japan, Mar 2016

Excellent

We loved our time in Japan. All of the travel arrangements, hotels and guides went without a hitch...

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John Finlay (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Overall very good.All arrangements worked well and provided an enjoyable and interesting experience

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Chris Boddy (United States) -
Independent Travel, Feb 2016

Excellent

My tour organizer, Grant, did a wonderful job putting together my package! It was my first visit to...

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