What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1002 reviews submitted in the last 12 months

Search Reviews

Showing reviews 37-45 of 6544

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Liz (Australia) -
Independent Travel, Mar 2019

Excellent

We liked the fact that everything was booked for us and we had to check our booklet daily...

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Christopher (Canada) -
Japan Solo, Mar 2019

Excellent

The service we got was great. Communication was immediate whenever we had concerns or questions. My mother lost...

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Tania (United States) -
Independent Travel, Mar 2019

Excellent

Everything was very organized and no issues with all the activities set up.

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Claire (United Kingdom) -
Best of Japan, Mar 2019

Excellent

Daniel was great, the written information was invaluable and we really enjoyed reading it before we went. He...

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Colin (United Kingdom) -
Independent Travel, Mar 2019

Excellent

Very good and thorough except for maps.

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Susan (United States) -
Mountains & Culture Family Activity Holiday, Mar 2019

Excellent

I loved the trip we planned together with Inside Japan Tours.

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Rebecca (United Kingdom) -
Independent Travel, Mar 2019

Excellent

Very thorough. Helpful suggestions. Prepared to be flexible.

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Rhiannon (United Kingdom) -
Independent Travel, Mar 2019

Excellent

Superb

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Robert (Australia) -
Independent Travel, Mar 2019

Excellent

Would recommend this to anyone looking at traveling to Japan in the future. Simple and easy to set...

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