What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1071 reviews submitted in the last 12 months

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Showing reviews 37-45 of 6356

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Anthony Shailes (United Kingdom) -
A Northern Soul, Oct 2018

Excellent

We were very pleased with the tour from start to finish.

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Alison Evans (United Kingdom) -
Independent Travel, Nov 2018

Excellent

Apart from the late arrival of the information pack which didn’t give me much time to read up...

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David Fitch (United States) -
Independent Travel, Oct 2018

Excellent

The tour was well tailored to what we wanted to accomplish on our trip. In addition it was...

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Cynthia Palmer (United Kingdom) -
Independent Travel, Oct 2018

Excellent

Kester came up with a wonderful itinerary based on what we told him what we wanted to do...

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Helen Rodney (Canada) -
Independent Travel, Oct 2018

Excellent

Excellent individualized preparation ahead of trip, extremely useful and well-prepared documents, attentive follow-up.

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Colin Yakashiro (Canada) -
Kyushu Elements, Nov 2018

Excellent

Traveling with my father, we were very impressed with the overall experience with our tour starting with our...

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Timothy Hailey (United Kingdom) -
Kyushu Elements, Nov 2018

Excellent

This was our fourth small group trip with your company, so clearly you are doing something right.Japan as...

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Rolf Coester (Germany) -
Independent Travel, Nov 2018

Good

Tips and organization are meeting our expectancies. I made an addition about all our costs and found, that...

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Sarah Waiman (United Kingdom) -
Independent Travel, Oct 2018

Excellent

Julia is incredible, very very helpful and knowledgeable and really very accomodating to our changes and our needs

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