What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 826 reviews submitted in the last 12 months

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Joan Jenkins (New Zealand) -
Independent Travel, Sep 2016

Excellent

Excellent experience. Very impressed by the detailed info pack supplied giving all the information we needed. ...

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Zenklusen -
Best of Japan, Sep 2016

Excellent

Exzellent Organisation and documentts.

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Fiona Jack (United Kingdom) -
Independent Travel, Sep 2016

Excellent

Brilliantly organized, slightly dubious before we set off, but you made it idiot proof!

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Helen Pickard (United Kingdom) -
Independent Travel, Sep 2016

Good

Overall very good, very happy with the service which was well organised and put together. We would definitely...

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Stephen Edwards (Australia) -
Hidden Japan, Aug 2016

Excellent

The experience through InsideJapan Tours was a delight. It delivered what was promised through its website and...

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Caroline Richards (Viet Nam) -
Independent Travel, Sep 2016

Excellent

Excellent

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Martin Joyce -
Hidden Japan, Aug 2016

Excellent

No problems, no complaints, all in all a very enjoyable trip.

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Simon Chadwick (United Kingdom) -
Independent Travel, Sep 2016

Excellent

Excellent and very helpful at customising the trip

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Jamie Lintell (United Kingdom) -
InsideJapan's Manga & Anime, Sep 2016

Excellent

it was awesome everything was neatly explained and the tour guide on second day really helped with anything...

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