What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 674 reviews submitted in the last 12 months

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Showing reviews 1-9 of 3116

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Elizabeth Cooper (United Kingdom) -
Japan Unmasked, May 2015

Excellent

Very happy with IJ service, from booking procedure through to pre trip and post trip contact

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Andrew Tong (United States) -
Japan Unmasked, Jun 2015

Excellent

Insidejapan has been such a great tour. I had so much fun and bonded with my group, making...

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Scott Bechtler-levin (United States) -
Independent Travel, May 2015

Excellent

Everything was well organized and we felt well taken care of every step of the way. When we...

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April Bryce (United Kingdom) -
Japan Unmasked, May 2015

Excellent

This was the trip of a lifetime for me - due in no small part to the service...

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Ronald Powell (United Kingdom) -
Independent Travel, May 2015

Good

I have no general comments

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Allison Nau (United Kingdom) -
Independent Travel, May 2015

Excellent

It was very good.

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Joan Falk (United States) -
Independent Travel, Apr 2015

Excellent

All perfect, responsive, quick.

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Marie Southall (United Kingdom) -
Independent Travel, Apr 2015

Excellent

We were very impressed with the whole service. The personalised booklet we got was so useful to help...

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Chris Carlon (United Kingdom) -
Independent Travel, May 2015

Excellent

From the first time we made contact to arrange a travel plan we had drawn up for a...

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