What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 982 reviews submitted in the last 12 months

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Scott Mcglashan (United Kingdom) -
Independent Travel, Nov 2017

Excellent

we have some minor quibbles only but found all the arrangements worked very well, especially the travelling which...

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Leszek Gawin (United Kingdom) -
Independent Travel, Oct 2017

Good

We really enjoyed our travels in Japan organised with the help of Inside Japan. The hotel/ryokan accommodation was...

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Natalie Chalcraft (United Kingdom) -
Independent Travel, Nov 2017

Excellent

Lots of information to help plan the trip. Timetables excellent and how to get to the accomodation. When...

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Victoria Larrad Rahkonen (United Kingdom) -
Independent Travel, Nov 2017

Excellent

Excellent service our wishes were heard and fulfilled and things suggested we wouldn't have been able to find...

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Philippa Steels (United Kingdom) -
Traditional Japan, Nov 2017

Excellent

I had a brilliant time in Japan. This is my second time using InsideJapan Tours for independent touring,...

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Jessica Obrien (Australia) -
HYPERJAPAN's J-Pop & Go! , Nov 2017

Excellent

It was a great balance of structured and free time, I experienced so many great things that I...

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Clare Blakeway-phillips (United Kingdom) -
Independent Travel, Nov 2017

Excellent

I had a brilliant holiday and everything went like clock work as clearly outlined in the Info pack....

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Aaron Coiner (United States) -
InsideJapan's Manga & Anime, Nov 2017

Excellent

An excellent experience. My travel consultant was very friendly and helpful, the guides I had were great and...

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Angela Andrews (United Kingdom) -
Independent Travel, Oct 2017

Excellent

Very good clear instruction pack on our self guided tour

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