What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 800 reviews submitted in the last 12 months

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Nikita Poliektov (United States) -
Best of Japan, May 2016

Excellent

Had a phenomenal honeymoon in Japan. We saw way more than we imagined we would and had a...

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Mark Preston (Spain) -
Northern Highlights, Jul 2016

Good

On the whole a great experience and a good service from IJT. However, some of the information...

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Melissa Blackley (Australia) -
Independent Travel, Jun 2016

Excellent

Tim was fantastic. He developed a tour that was ideally suited to my daughter and I. ...

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Larry Nichols (United States) -
InsideJapan's Manga & Anime, Jul 2016

Excellent

My wife and I decided to go to Japan for our honeymoon. I knew that the country...

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Daniela Pampalone (United States) -
Independent Travel, Jul 2016

Excellent

We had an amazing time. I am pleased that we had a tour that was tailored to...

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Ryan Huynh (United States) -
InsideJapan's Manga & Anime, Jun 2016

Excellent

This trip was my first time traveling alone and the support from InsideJapan made it a very comfortable...

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Patrick Mathews (United States) -
Hokkaido Fly-Drive, Jun 2016

Good

We enjoyed the trip but found little to do and see in Hokkaido outside of Sapporo and Hakodate....

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Aaron Senser (United States) -
Essential Honeymoon, Jul 2016

Excellent

Amazing, amazing, amazing! We couldn't have asked for a better trip, and the help that InsideJapan provided was...

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Jake Lfdahl (United Kingdom) -
Traditional Japan, Jun 2016

Good

IJT was very helpful: the packs provided were extraordinarily useful, the itinerary worked perfectly and the places we...

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