What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 976 reviews submitted in the last 12 months

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Lindsey Mcculloch (United Kingdom) -
Independent Travel, Nov 2017

Excellent

Our trip to Japan was so much more than what we could imagine and has made us fall...

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Jennifer Wells (Australia) -
Japan Solo, Nov 2017

Excellent

Great information on each town/city, info not normally available via travel guides. Info on where to catch busses,...

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Wilda Williams (United States) -
Spirit of Honshu, Nov 2017

Excellent

Japan is an amazing country. The people, the food, the culture, are all wonderful. As a first-time...

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Julianna Payne (United States) -
Independent Travel, Nov 2017

Excellent

InsideJapan Tours was a good company to start off our self-guided adventure in Japan. The InfoPack was especially...

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Gaynor Mosey (Australia) -
Independent Travel, Nov 2017

Excellent

We had a great experience with organising our trip with Dan and our trip...

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Gaynor Mosey (Australia) -
Independent Travel, Nov 2017

Excellent

We had a great experience with organising our trip with Dan and our trip...

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Fiona Menzies (United Kingdom) -
Independent Travel, Oct 2017

Excellent

excellent service. We regularly tell people about InsideJapan if they show an interest in going to Japan.

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Angela Brown (United Kingdom) -
Independent Travel, Nov 2017

Excellent

I spoke to Matt Wilkinson in October 2016 about using the World Heritage trip as a base...

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Christopher Richards (United Kingdom) -
Traditional Japan, Dec 2017

Good

This question is too generic.

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