What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1044 reviews submitted in the last 12 months

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Showing reviews 1-9 of 6010

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Paul Scott (United Kingdom) -
Independent Travel, Aug 2018

Excellent

Really good choices and pacing, Good responses to queries. Best guides were in Nikko and the Meiko guide...

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Crystal Dsouza (Australia) -
Classic Japan, Aug 2018

Excellent

Tour leader very professional and helpful at all times. Anna Rotondo from Brisbane office was efficient.

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James Carper (United States) -
Classic Japan, Aug 2018

Excellent

The airport transfers were right on time. Most of the hotels were very comfortable. The tour leader provided...

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Valerie Russell (United Kingdom) -
Private Group Departure, Aug 2018

Excellent

Very comprehensive- especially when plans were disrupted by the typhoon

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Kevin Pennington (United Kingdom) -
Independent Travel, Jul 2018

Good

Overall the arrangements worked well. I would recommend using such a service for a first time visit to...

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Tamara Danoyan (United States) -
Independent Travel, Aug 2018

Good

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Gavan Thomas (Australia) -
HYPERJAPAN's J-Pop & Go! , Aug 2018

Good

I've rated the tour highly as it covered a lot of Japanese geography and culture and gave us...

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Michael Thorley (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Aug 2018

Excellent

All good

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Sarah Adkins (United States) -
Japan Solo, Sep 2018

Excellent

This trip was for my both life-changing and life affirming. I've wanted to visit since I was a...

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