What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 594 reviews submitted in the last 12 months

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Ngaire Caulfield (Australia) -
Best of Japan, Feb 2015

Excellent

Great

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Emma Belak (United Kingdom) -
Independent Travel, Feb 2015

Excellent

All very impressive worked like clock work

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Colm Doyle (Ireland) -
Independent Travel, Mar 2015

Excellent

The service given by the UK team when booking our trip and the help we got from the...

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Lucy Galbraith (United Kingdom) -
Essential Honeymoon, Mar 2015

Excellent

Excellent - would highly recommend to others going to Japan

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Beryl Pratley (United Kingdom) -
Japan Unmasked, Mar 2015

Excellent

Very good, and helpful. Happy to answer queries. Plenty of information

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Quita Williams (United Kingdom) -
Best of Japan, Mar 2015

Excellent

Everything was so well organised

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Suzanne Schulz (United States) -
Japan Unmasked, Feb 2015

Average

....

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Deborah Edgar (United Kingdom) -
Best of Japan, Feb 2015

Excellent

We were totally satisfied with Inside Japan as a Tour Operator. The self-guided option best suited our...

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James Duncan (United Kingdom) -
Japan Unmasked, Mar 2015

Good

Very good service overall

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