What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1045 reviews submitted in the last 12 months

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Patricia Keane (Australia) -
A Northern Soul, Jun 2018

Excellent

Have travelled 6 times to Japan and this tour was amongst the best I have experienced.

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Stacy Lake (United States) -
Independent Travel, May 2018

Excellent

Very well organized. Helpful with last minute changes and personal choices.

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Sandra Welday (United States) -
Japan Unmasked, Jun 2018

Good

We had a good time.

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Pei Jean Lum (Australia) -
A Northern Soul, Jun 2018

Excellent

Prompt response and warm service. The tour programme is well put together- lots of hands on local experience (not...

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Kathleen Montella (United States) -
Essential Honeymoon, Jun 2018

Excellent

I was very happy with your tour company. We were quickly answered and found all the support in...

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Virginia Vickers (Canada) -
Tokaido Trail, Jun 2018

Excellent

The tour provided a very positive experience of a country that I had never thought to visit,...

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Lorene Robinson (Canada) -
Tokaido Trail, Jun 2018

Good

This was a great tour. Our guide was amazing. Our group was diverse and sometimes I felt...

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Nancy Remis (United States) -
Rural Japan Explorer, Jun 2018

Excellent

I was in the Travel Industry for over 35 years and Jim and I have traveled extensively around...

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Asha Ghowry (United Kingdom) -
Hands On Japan, May 2018

Excellent

Great service, had a fantastic time in Japan and didn't have to worry about anything.

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