What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2955 reviews submitted in the last 3 years
Jennifer (United States) -
Classic Japan (2026), Apr 2026
The credit for the wonderful tour all goes to Kinga, she was magnificent! The hotels and ryokans were...
Lesley (Great Britain (UK)) -
All-In Japan, Apr 2026
By the end of the trip I was very satisfied.
Simone (Israel) -
Independent Travel, Apr 2026
We had a great experience planning , specifically want to share the forthcomingness and professionalism we experienced from...
Carolyn (United States) -
Independent Travel, Apr 2026
Our travel consultant, Chris McKay, was outstanding - we felt he had a solid understanding of what we...
David (United States) -
Independent Travel, Apr 2026
Inside Japan Tours planned every detail of our recent trip. Everything was seamless from our pick up at...
Christopher (Great Britain (UK)) -
Majestic Japan, Apr 2026
Excellent service.We loved the tour, saw so much. Everything was fantastic
Connie (United States) -
Spring Elegance, Apr 2026
I had a good experience with your tour.
Sean (Great Britain (UK)) -
Independent Travel, Apr 2026
Our trip was superb. This was our second trip with InsideJapan and Rachel managed to put together a...
Matthew ( ) -
Independent Travel, Apr 2026
Inside Japan were very supportive and gave reassurance when I lost my wallet at Takamatsu station. My wallet...
Canada
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office























