What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 684 reviews submitted in the last 12 months

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Showing reviews 1-9 of 3212

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Helen Lakin (United Kingdom) -
Best of Japan, Jul 2015

Excellent

We couldnt have done it without your expect inside knowledge of Japan! Your itinery and accompanying guide books...

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Ratnam Poorana Moorthy (United Kingdom) -
Independent Travel, Jul 2015

Good

EXCELLENT. SUPPORT

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Henry Gilroy (United States) -
Independent Travel, May 2015

Excellent

Tour planning was exactly what was requested and prepared with attention to detail - would definitely use Inside...

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Vijaya Reddy (United States) -
Japan Unmasked, Jun 2015

Average

Exceptional guide and consultants.

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Thomas Dunphy (United Kingdom) -
Independent Travel, Jul 2015

Excellent

great trip. well done. would highly recommend to others. would not have traveled any other...

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Walter Herter (United States) -
Independent Travel, Jun 2015

Excellent

Service from beginning to end was far better than what we were expecting. The booklets provided for...

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Warren King (Australia) -
Independent Travel, Jul 2015

Excellent

Everything was organized so well and the itinerary divernse that we had a most enjoyable and memorable time....

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Samuel Neal (United Kingdom) -
Best of Japan, Jul 2015

Excellent

We both had a thoroughly fantastic time. The trip was really well organised and gave a combination of...

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Khalil Griffin (United States) -
HYPERJAPAN's J-Pop & Go! , Jun 2015

Excellent

I know it it probably expensive for you to operate, but I really enjoyed having the WiFi box...

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