What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1023 reviews submitted in the last 12 months

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Jessica (United Kingdom) -
Japan Unmasked, Feb 2019

Excellent

The tour was absolutely incredible. It was well organised and I loved how you get to go to modern...

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Sally Angel -
Independent Travel, Jan 2019

Excellent

I took the Winter Highlights trip and it was the best! The wildlife parts of the trip...

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Anthony (United Kingdom) -
Winter Highlights, Feb 2019

Excellent

Excellent service from start to finish. There’s something special about Japan so will definitely return.

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Matthew (United Kingdom) -
Golden Route, Feb 2019

Excellent

Cannot fault the service received.

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Deborah (United States) -
Independent Travel, Feb 2019

Excellent

Our trip was 5 star in every regard - guides, accommodations, travel arrangements and general itinerary. We were...

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Robert (United States) -
Pilgrim's Paths, Feb 2019

Excellent

Logistics were extremely well executed

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Peter (United Kingdom) -
Independent Travel, Feb 2019

Excellent

Excellent trip, good advice and very helpful attention to all the detail. We had a fabulous time.

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Zachary (United States) -
Independent Travel, Mar 2019

Excellent

The trip to Japan was wonderful, and I felt we definitely got both our money and time's worth...

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Fenella (United Kingdom) -
Golden Route, Feb 2019

Excellent

Toby was endlessly patient with my many questions prior to the trip. Downside - I found the inside japan...

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