What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1155 reviews submitted in the last 3 years
Aubrey (United Kingdom) -
Independent Travel, Feb 2024
Very professional and knowledgeable.
Tracy Yvonne (United Kingdom) -
Independent Travel, Feb 2024
All round excellent service, from designing the trip to the travel pack and in country. Guides were knowledgeable...
Leah (Australia) -
Independent Travel, Feb 2024
Absolutely loved it, a holiday where everything was organised and I actually had a holiday. Highest recommendation possible
William (United States) -
Best of Japan, Feb 2024
Inside Japan tours perfectly matched our hopes and wishes for our trip and made for a wonderful adventure
Terra (United States) -
Japan Unmasked, Feb 2024
Excellent communication and organization prior to departure and at arrival. Everything was top notch and very well organized....
Jonathan (United Kingdom) -
Japan Unmasked, Feb 2024
Brett and his team went the extra mile to ensure we had an amazing time
Kevin (United States) -
Independent Travel, Feb 2024
From putting the trip together in a short amount of time and tailoring the trip to my needs...
Alexandra (Japan) -
Independent Travel, Feb 2024
This is my second time using inside Japan travel and the service and quality has dropped significantly. ...