What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 533 reviews submitted in the last 3 years
Aleth (United States) -
Classic Japan, May 2023
The tour was organized on each single detail, and flexible…the info-pack provided is full of information that you...
Caroline (United Kingdom) -
Independent Travel, May 2023
everything was brilliantly tailored for our needs and we had confidence that had we needed help it would...
Tony (Australia) -
World Heritage, May 2023
The attention to detail was amazing. Everything was provided as expected and we were very impressed. We had...
Claudia (United States) -
Japan Unmasked, May 2023
We were one of many who had to keep rebooking from 2020 and are happy we finally got...
Alan (United Kingdom) -
Independent Travel, May 2023
The planning for this trip was quite special in that Mark came to the house to discuss our...
Stephen (United Kingdom) -
Independent Travel, May 2023
In spite of numerous changes to dates and itineraries due to Covid the end result was as good...
Nancy (United States) -
Independent Travel, May 2023
We appreciated the flexibility in rebooking and refunding the cost of our trip when COVID restrictions made it...
Mary (Australia) -
Independent Travel, May 2023
We had a very enjoyable tome in Japan and learnt much about the history and culture of the
Anthea (Australia) -
Independent Travel, May 2023
We wanted our first overseas family holiday to be stress free and create lifelong memories. This is exactly...