What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2712 reviews submitted in the last 3 years
Robert (United States) -
Independent Travel, Oct 2025
The service from Inside Japan was generally excellent and my family and I had a wonderful time on...
Britta (Canada) -
Japan Solo, Nov 2025
Always able to make contact, and communicate through the year long planning I know I am not the...
Sophie (United Kingdom) -
Hidden Japan, Mar 2025
This is the third time I have travelled with Inside Japan and each time it has been extremely...
Diana (Canada) -
Independent Travel, Oct 2025
This is the 3rd time we've been on an Inside Japan. The first was guided and the...
Lesley (United Kingdom) -
Independent Travel, Oct 2025
Inside Japan gave us exactly the service we wanted
Emily (United Kingdom) -
Independent Travel, Aug 2025
Ali from InsideJapan Tours was excellent - so helpful from the off. She designed a perfect tour for...
Amanda (United Kingdom) -
Best of Japan, Oct 2025
All the arrangements made by Inside Japan including hotel bookings, train travel and detailed tickets and the assistance...
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