What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 1025 reviews submitted in the last 3 years
Wan (Australia) -
Japan Unmasked, Nov 2023
EXCELLENT, LOVE EVERY MINUTE OF IT! It was an exciting experience and adventure exploring the different cities...
Akia (United States) -
Independent Travel, Oct 2023
We had a wonderful time and absolutely loved Japan. Before we even left we were discussing when and...
Sophie (United Kingdom) -
Best of Japan, Oct 2023
Everything was extraordinarily well organised and pre travel documents where to such a fine degree of detail I...
Dennis (United States) -
Best of Japan, Nov 2023
Booked accommodations and transportation plus a guide in Tokyo and Kyoko. The 1/2 day guide (Mr. Watanabe) in...
Heather (Australia) -
Independent Travel, Oct 2023
This is the second bespoke itinerary that Inside Japan tours have arranged for me. I choose to trust...
Susan (United Kingdom) -
Independent Travel, Oct 2023
The way that Inside Japan delivers its concept of the self-guided tour was brilliant. Logistical considerations such as...
Anne (United Kingdom) -
Independent Travel, Oct 2023
Holly listened to our requirements/ideas and answered our questions. Everything worked well for us in Japan and...
Irma (United Kingdom) -
Independent Travel, Oct 2023
Developing a tailor made itinerary was a smooth process. We didn't have to call on your service...
Joanna (United Kingdom) -
Independent Travel, Oct 2023
Well organised. Great support when needed in Japan.