What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1029 reviews submitted in the last 12 months

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Jill (Australia) -
Japan Unmasked, Apr 2019

Excellent

Extremely well organised from every aspect

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Jeremy (United Kingdom) -
InsideJapan's Manga & Anime, May 2019

Excellent

Service was on point. Exactly what I was hoping for. I had planned and saved up for the...

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Janita (United Kingdom) -
Independent Travel, May 2019

Excellent

Very prompt response to any queries we had both when planning our trip & when we were in...

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James (United Kingdom) -
Independent Travel, Apr 2019

Excellent

Laura was amazing at taking on my thoughts and turning into an amazing holiday at short notice

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Anthony (United States) -
Independent Travel, Apr 2019

Excellent

Highest recommedation! Everything was so easy and wonderful. The perfect combination of a tour and flying...

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Jon (United States) -
Independent Travel, Apr 2019

Excellent

Very professional, easy to work with.

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Elspeth (Australia) -
Independent Travel, May 2019

Excellent

Bruno provided answers to all our questions, put together a most comprehensive information pack and I had a...

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Howard (United Kingdom) -
Independent Travel, Apr 2019

Excellent

We do not think it could have been better. We had wonderful service. Our Info Pack was absolutely...

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John (United Kingdom) -
Independent Travel, May 2019

Excellent

The service was fine.

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