What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1028 reviews submitted in the last 12 months

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Andrew Moseley (United Kingdom) -
Essential Honeymoon, Mar 2018

Excellent

Everything was thought of and considered by the team at Inside Japan to give us the best experience...

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Sarah-jane Hamlyn (United Kingdom) -
Independent Travel, Mar 2018

Excellent

We had a fantastic trip which exceeded my expectations as we saw so many incredible places. It was...

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Garry Robertson (New Zealand) -
World Heritage, Mar 2018

Excellent

We thoroughly enjoyed our trip and InsideJapan’s professionalism and attention to detail were a big part of...

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Kathleen King -
Independent Travel, Apr 2018

Excellent

From the time we chatted with Simona until our unexpected return prior to finishing our trip north of...

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Victor Dorman (United Kingdom) -
Independent Travel, Mar 2018

Good

If there had been a Very Good category, we would have used that! Overall, the service we received...

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Laura Van Brussel -
Independent Travel, Apr 2018

Good

very good follow up, nice suggestions! also the tips to be more ecological were very handy!

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Kevin Miller (United States) -
Golden Route, Mar 2018

Excellent

We had an amazing time in japan and inside tours made our trip stress free and easy sailing.

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Victoria Ralls (United States) -
Best of Japan, Nov 2017

Good

We had trouble with the driving company at the end of our trip, and there were a few...

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Wanda Dakin (United Kingdom) -
Independent Travel, Apr 2018

Excellent

Everything went like clockwork. Very efficient. Japan was everything we dreamed it would be.

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