What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 915 reviews submitted in the last 12 months

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Melanie Shanks (United States) -
Independent Travel, Aug 2017

Excellent

Having the info pack made the trip so easy, and having our rail passes and subway cards on...

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Hannah Strickland (United Kingdom) -
Best of Japan, Aug 2017

Excellent

Inside Japan Tours took the time to find out what we wanted from our honeymoon and then made...

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William Holt (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Mar 2017

Excellent

Very happy overall.

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Brian Krahe (Australia) -
Independent Travel, Jul 2017

Excellent

Excellent attention to detail from the first phone call to to final ar

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Catrin Pugh (United Kingdom) -
Mountains & Culture Family Activity Holiday, Aug 2017

Excellent

We had an amazing and unforgettable trip to Japan and can't wait to go back! Highlights included the...

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Scott Masey (United Kingdom) -
Hidden Japan, Aug 2017

Excellent

Great customer service. An superb experience in Japan

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Isobel Bremner (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Aug 2017

Excellent

All really good

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Gwenda Latham (United Kingdom) -
Classic Japan, Aug 2017

Excellent

A really excellent tour with a wide variety of experiences. It was great to be solely reliant...

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Stephen Firn (United Kingdom) -
Independent Travel, Aug 2017

Excellent

We had a fabulous experience which was tailored around my son's great interest in manga and anime, but...

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