What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2965 reviews submitted in the last 3 years
Charlene (United States) -
Japan Unmasked, Aug 2026
The service that we received from Inside Japan tours prior to our departure as well as our time...
Chris -
Independent Travel, Aug 2026
Inside Japan Tours, and in particular Katie, did a fantastic job at helping plan our trip, listening to...
Reginald (Australia) -
Japan Unmasked, Aug 2026
Well thought out itinerary. Helpful and responsive staff when booking and when we my wife fell ill.
Scott -
Independent Travel, Aug 2026
Justin was fantastic! He spent a lot of time with us in the planning call and with...
Daniel (United States) -
Manga & Anime, Aug 2026
I could not be happier with the experience I had with InsideJapan Tours. This was my first time...
Sarah (United States) -
Independent Travel, Jun 2026
Our trip to Japan was amazing and InsideJapan Tours made sure that everything was smooth and easy for...
Denise ( ) -
Independent Travel, Aug 2026
I found Mark very accommodating and he gave excellent advice.
Alberto -
Independent Travel, Jul 2026
Everything was excellent overall. We always felt very well supported, and whenever we had a question or needed...
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