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Unsure about whether InsideJapan Tours is the right choice for you? Look no further than our customer reviews, where you can find all our feedback in one place. We never edit our customer reviews - so what you see is what you get!
Constantly improving

Japan is a country on the move, constantly changing and evolving - which means that we as a company have to keep our finger on the pulse. We are committed to continuously improving our products and services, and one of the best ways to do this is by listening to you: our customers.

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 905 reviews submitted in the last 12 months

View our client Gallery >

Search Reviews

Overall satisfaction Trip type Trip/Tour name

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Showing reviews 1-9 of 4677

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Mr Daftary (Mr Manu Daftary) -
Independent Travel, Apr 2017

Excellent

Eveyyhing went very smoothly. Very glad to get the IC passes and the JR vouchers delivered to our...

Mrs Demoulin (Mrs Reka Demoulin) -
Best of Japan, Apr 2017

Excellent

Very well organised, we never felt we were left on our own. The trip was very well put...

Mrs Del Rosario (Mrs Paula Michelle del Rosario) -
Independent Travel, Apr 2017

Excellent

We had an amazing time in Japan, and this was definitely thanks to having the 'InsideJapan factor'! Our...

Mr Ling (Mr Christopher Ling) -
Best of Japan, Apr 2017

Excellent

Excellent attention to detail with very thorough and detailed advice.

Charlotte Turner (United Kingdom) -
Independent Travel, Apr 2017

Poor

We were so disappointed. We did some research prior to selecting a travel agent and IJT seemed perfect...

Miss Austin (Miss Clare Austin) -
Best of Japan, Apr 2017

Excellent

The entire trip could not have been organised better. As is it an expensive trip, I wanted to...

Mr Hudgins (Mr Eric Hudgins) -
Independent Travel, Apr 2017

Excellent

As a first time traveler, they took the hassle out of the trip.

Matthew Downey (United States) -
Private Group Departure, Apr 2017

Excellent

Anna was great to schedule everything. Without her, we would not have been able to do half the...

Mr Logothetis (Mr Nikolaos Logothetis) -
Kumano Kodo Three-Night Module (Advanced Hiking), Apr 2017

Excellent

Very well organised