What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 939 reviews submitted in the last 12 months
Rachel Wilcox (United States) -
Best of Japan, Jun 2017
The materials you provided were very well organized and easy to follow.
Stephen Trotta (Australia) -
Independent Travel, Jun 2017
From start to finish, InsideJapan Tours made the daunting task of planning a three week holiday in Japan...
Dirk Van Der Sanden (Belgium) -
Best of Japan, May 2017
The entire trip went according to plan. Well balanced between modern and traditional stays city life vs. nature...
Matthew Richardson (United Kingdom) -
Independent Travel, May 2017
We had the holiday of a lifetime and didn't want to leave! The service from InsideJapan was top...
Heidi Turner-howe (United Kingdom) -
InsideJapan's Manga & Anime, May 2017
Despite the mishap with the booklets and tickets, we received very quick and helpful responses
Margaret Petrie (United Kingdom) -
Independent Travel, Jun 2017
Whole program of the trip was very well designed by Sophie, and subseqent contacts with Sophie and others...
Thomas Stoneman (United Kingdom) -
Independent Travel, May 2017
Travelling through Inside Japan tours took the stress and worry out of travelling alone to a country in...
Harriet Nicholson (United Kingdom) -
Independent Travel, Apr 2017
scott was very helpful with adding in teh extra ideas we had and helping us to make the...
Robin Cocks (Australia) -
Japan Arts Trail, May 2017
Excellent service both before and during our trip. All queries were answered promptly and the information that was...
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