What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 965 reviews submitted in the last 12 months

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Antonella Amodei (United Kingdom) -
Best of Japan, Oct 2017

Excellent

Inside Japan provided an excellent service for us before and during the trip.

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Michael Adams (United Kingdom) -
Independent Travel, Oct 2017

Good

All ran smoothly and service was good. Ali was available to contact and good to deal with.

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Jeremy Hann (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Oct 2017

Excellent

we all had a great time, loads to see and our tour guide was excellent, he made special...

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Suzanne Mcphillips (United Kingdom) -
Tokaido Trail, Oct 2017

Excellent

So impressed with the quality of service and level of information provided.

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Ashley-anne Stephen (United Kingdom) -
Best of Japan, Oct 2017

Excellent

Ben was very helpful in answering our questions, we received a lot of information and we were able...

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Deborah Weir (United Kingdom) -
Independent Travel, Oct 2017

Excellent

We had a great experience on this, our 3rd trip to Japan. This is the first time we...

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Lindsay Sutherland (Australia) -
Hidden Japan, Sep 2017

Excellent

Before, during and after the service could not have been more helpful.

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Gaynor Robson (Australia) -
Private Group Departure, Oct 2017

Good

A few little hiccups but nothing I'd complain about. The information provided was almost too much. I wondered...

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Jacqueline Gibbons (United Kingdom) -
Independent Travel, Oct 2017

Excellent

I was happy with the communication all along and the excellent travel information and arrangements.

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