What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 663 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 3027

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Judith Bassett (New Zealand) -
Japan Enchantment, Apr 2015

Excellent

Service beyond expectations. David was a great tour guide went the extra mile to keep us comfortable...

Read more >

Marianne Obara (United States) -
Independent Travel, Apr 2015

Excellent

InsideJapan organized a 12-day individually designed trip for four of us (parents in their 60s and 2 sons...

Read more >

Barbara Smith (United Kingdom) -
Independent Travel, Apr 2015

Good

As usual, we thoroughly enjoyed our stay in Japan and the accurate hotel vouchers, JR pass vouchers, travel...

Read more >

Jane Charlton (United Kingdom) -
Independent Travel, Apr 2015

Excellent

First time on this type of holiday.

Read more >

Aimee Dearing (United Kingdom) -
Best of Japan, Apr 2015

Excellent

Excellent service from start to finish!

Read more >

Roman Gotowicz -
Independent Travel, Oct 2014

Excellent

just great

Read more >

Margaret Withers (United Kingdom) -
Japan Enchantment, Apr 2015

Excellent

A memorable experience and the best escorted tour I have been on.

Read more >

Stephanie Van Tatenhove (Australia) -
Spring Elegance, Apr 2015

Good

Service good.

Read more >

Heidi Baker (United Kingdom) -
Independent Travel, Mar 2015

Excellent

Inside Japan Tours offered us an excellent service we found this to be a really easy process and...

Read more >