What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 985 reviews submitted in the last 12 months

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Showing reviews 1-9 of 6160

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Valentina Pinzuti (Belgium) -
Independent Travel, Oct 2018

Excellent

Our trip in Japan was an amazing experience and perfectly organised, so much that despite including a lot...

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Peter Caveney (Australia) -
Best of Japan, Oct 2018

Excellent

Trip was very well organised. It exceeded our expectations.

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Vipul Doshi (United States) -
Classic Japan, Sep 2018

Excellent

Classic Japan offered us the best of everything: cities and the countryside, museums and temples, national parks and...

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Hollie Jones (United States) -
Japan Unmasked, Oct 2018

Good

Overall a very good trip, well organized and covered a lot of ground. I would have liked...

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Peter Davies (United Kingdom) -
Independent Travel, Oct 2018

Excellent

Rachel listened to everything we said and some things we didn't say and came up with a trip...

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Helen James (United Kingdom) -
Independent Travel, Oct 2018

Excellent

Very well organised and a good balanced trip

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Anthony Wilson (United Kingdom) -
Best of Japan, Sep 2018

Excellent

Fantastic service, quickly rerouted us when our trip was threaten by a typhoon and kept us up to...

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Jayshree Desai (United States) -
Independent Travel, Sep 2018

Excellent

We had a fantastic time. The tour guides were wonderful and knowledegable. The travel consultant put together the...

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Stewart Ellis (Canada) -
Gastronomic Adventure, Sep 2018

Excellent

Everything was well planned and organized and the itinerary suggestions exposed us to places we would not have...

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