What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 820 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 4022

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Suzanne Taylor-edwardson (United Kingdom) -
Independent Travel, Jul 2016

Excellent

I really felt that I was listened to in terms of what I wanted out of the holiday...

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Davy Beaufort (United States) -
Independent Travel, Jul 2016

Excellent

This was a pretty extraordinary trip, that went really well. The visuals, interesting cultural differences, raging cities and...

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Mary Mellor (United Kingdom) -
Independent Travel, Jul 2016

Excellent

An excellent company. Your knowledge of the country and the areas/hotels/activities meant we had a really relaxing...

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Margret Rodas (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2016

Excellent

This tour was a nice combination of pop and traditional culture. Working with InsideJapan was easy. ...

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Margret Rodas (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2016

Excellent

This tour was a nice combination of pop and traditional culture. Working with InsideJapan was easy. ...

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Justine Beadle (United Kingdom) -
Independent Travel, Jul 2016

Excellent

IJT delivered a professional and comprehensive service that covered every aspect of our trip. Well done!

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Jack Borowski (Australia) -
Wild Hokkaido, Jul 2016

Excellent

The service was excellent before we left for our trip and during the trip. There was one problem...

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Marc Pautz (United Kingdom) -
Best of Japan, Jul 2016

Excellent

Nice to be contacted whilst in Japan. Tess very friendly.

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Joydip Jiban Ghosh (United Kingdom) -
Japan Enchantment, Jul 2016

Excellent

Excellent

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