What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 826 reviews submitted in the last 12 months
Joan Jenkins (New Zealand) -
Independent Travel, Sep 2016
Excellent experience. Very impressed by the detailed info pack supplied giving all the information we needed. ...
Fiona Jack (United Kingdom) -
Independent Travel, Sep 2016
Brilliantly organized, slightly dubious before we set off, but you made it idiot proof!
Helen Pickard (United Kingdom) -
Independent Travel, Sep 2016
Overall very good, very happy with the service which was well organised and put together. We would definitely...
Stephen Edwards (Australia) -
Hidden Japan, Aug 2016
The experience through InsideJapan Tours was a delight. It delivered what was promised through its website and...
Martin Joyce -
Hidden Japan, Aug 2016
No problems, no complaints, all in all a very enjoyable trip.
Simon Chadwick (United Kingdom) -
Independent Travel, Sep 2016
Excellent and very helpful at customising the trip
Jamie Lintell (United Kingdom) -
InsideJapan's Manga & Anime, Sep 2016
it was awesome everything was neatly explained and the tour guide on second day really helped with anything...
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