What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1002 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 6544

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Kent (United States) -
Independent Travel, Mar 2019

Excellent

The trip went off with only one complication, and you were quick to issue a refund to make...

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Kellie (Australia) -
Independent Travel, Mar 2019

Good

I did find there wasn’t trip specific information in my pack. I was told it was written for...

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Katrina (United Kingdom) -
Independent Travel, Mar 2019

Good

IJ put together an excellent beginners holiday for us and made sure everyone from 63 to 23 could...

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Denise (United Kingdom) -
Independent Travel, Mar 2019

Excellent

The trip went very smoothly, we had plenty of information to help us find our way around.

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Can (United States) -
Spring Elegance, Mar 2019

Good

First class service, very well chosen destinations, very well chosen activities. The tour guide Yuri is probably the...

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Anna (Russian Federation) -
Spring Elegance, Mar 2019

Excellent

Everything was very efficiently organised and fun! Loved the public transport experience as now I'm ready to travel...

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Julie (Australia) -
Independent Travel, Apr 2019

Excellent

Very good.

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Julie (Australia) -
Independent Travel, Apr 2019

Excellent

Very good.

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Susan (Canada) -
Independent Travel, Mar 2019

Good

We had a great trip but there were some balls dropped by Inside Japan. I also feel like...

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