What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1026 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 6395

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Liesa Walker (United States) -
Independent Travel, Oct 2018

Good

Overall, we tremendously enjoyed our trip, everything went smoothly and we found Japan to be a wonderful, refreshingly...

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Margaret Constantine (United Kingdom) -
Autumn Splendour, Nov 2018

Excellent

The information in the pack about the food was very useful but we did have difficulty with the...

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Thomas Mclean (United Kingdom) -
Independent Travel, Oct 2018

Good

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Jerriane Lockhart (United States) -
Independent Travel, Oct 2018

Excellent

All of our travel arrangements went very smoothly. We went to seven cities, towns and villages and it...

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Ross Gibson (United Kingdom) -
Japan Unmasked, Nov 2018

Excellent

Very pleased in all with everything - delivered everything I had hoped for and more with professionalism and...

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Narin Zekayi (United Kingdom) -
Independent Travel, Nov 2018

Excellent

highly professional and organised, everything went to plan

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Graham Day (France) -
7 Night Price Cruncher, Dec 2018

Excellent

Clear and accurate instructions made for a great holiday

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Yvana Jones (Australia) -
Independent Travel, Nov 2018

Excellent

Thorough planning, accurate information, exactly what we asked for.

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Madeleine Bishop (Australia) -
7 Night Price Cruncher, Dec 2018

Excellent

Bruno was an excellent travel agent. I only had one small issue throughout the entire trip, and when...

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