What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 776 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 3800

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Monica Johnson (Australia) -
Independent Travel, Apr 2016

Good

Well organised and easy to follow

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Colin Hampton (United Kingdom) -
Independent Travel, Apr 2016

Excellent

We could not fault the organisation of our trip.Everything went according to plan and we had a wonderful...

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Emma Haywood (United Kingdom) -
Independent Travel, Apr 2016

Excellent

We were very pleased with the service we received from Inside Japan Tours. We were very busy with...

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Caroline Thompson (United Kingdom) -
Japan Enchantment, Apr 2016

Good

I am replying separately from my sister - Sue Whitehead

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Christopher Voss (United States) -
Independent Travel, Feb 2016

Excellent

Responsive and clear communications, complete package of materials.

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Dallas Bishop (New Zealand) -
Independent Travel, Apr 2016

Excellent

We had a wonderful holiday and an excellent introduction to Japan. Even managed to see a few...

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Stephen Mansfield (United Kingdom) -
Spring Elegance, Apr 2016

Good

I was overall very happy with the services provided by the tour group

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Jodie Grace (United Kingdom) -
Best of Japan, Apr 2016

Excellent

Fantastic service!

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Nicola James (United Kingdom) -
Independent Travel, Apr 2016

Excellent

No problems. All the information provided to us was excellent, from local knowledge to directions.

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