What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 892 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 4677

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Miss Millen (Miss Karen Millen) -
Independent Travel, Apr 2017

Excellent

Amazing .... no issues whatsoever

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Mrs Graham (Mrs Jeanette Graham) -
Independent Travel, Apr 2017

Excellent

Responsive, knowledgeable and extremely helpful

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Andrew Angel (United Kingdom) -
Independent Travel, Apr 2017

Excellent

From the initial discussions through our return home the service received was far above expectations.

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David Weich (United States) -
Japan Enchantment, Apr 2017

Excellent

We received excellent service from Inside Japan Tours from start to finish. We enjoyed your attention to every...

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Simonette Hill (United Kingdom) -
Best of Japan, Mar 2017

Excellent

Everything was very well thought through

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Ian Godsmark -
Spring Elegance, Apr 2017

Excellent

Very good efficient service

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Colin Robinson (United Kingdom) -
Best of Japan, Mar 2017

Excellent

Japan and the Japanese people are brilliant and so was the service provided by IJT. My self guided...

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Amanda Street (United Kingdom) -
Independent Travel, Apr 2017

Excellent

Excellent service. The information pack we received was very clear in what we needed to do to...

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Michael Astill (United Kingdom) -
Spring Elegance, Apr 2017

Excellent

This was my fourth trip to Japan using InsideJapan, and my second time on the Spring Elegance tour,...

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