What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 963 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 5204

Or go to page: 3 | 4 | 5 | 6 | 7 |
Prev 9 | Next 9

Andrea Whitlow -
Hidden Japan, Oct 2017

Good

Overall this was a fabulous holiday, and despite the awful weather and some disappointment at not seeing the...

Read more >

Karen Cuttiford (United Kingdom) -
Best of Japan, Oct 2017

Excellent

From the first contact we had with Inside Japan we felt in safe hands. The information we received...

Read more >

Dana Briggs (Australia) -
Classic Japan, Oct 2017

Excellent

Service was brilliant, only had an issue with information on level of fitness required, mum found it a...

Read more >

Mary Thum (United Kingdom) -
Independent Travel, Oct 2017

Excellent

We found the arrangements made for us by InsideJapan were complete and worked out really well.

Read more >

John Jeffrey (United States) -
Kyushu Adventure, Oct 2017

Excellent

The service was excellent - we really appreciated how much forethought was put into planning out trip and...

Read more >

Marilee Allerdings (Canada) -
Independent Travel, Oct 2017

Excellent

our trip went smoothly and it was even better than we had dreamed. the only thing that would...

Read more >

Ronald Connors (Australia) -
Independent Travel, Oct 2017

Good

We could have spent less time wandering in markets. The Kyoto night tour was by far the best. The...

Read more >

Dirk Schenkkan (United States) -
Independent Travel, Oct 2017

Excellent

I thought the suggestions were good relative to the interests we had expressed and the materials were well-presented...

Read more >

Ellen Dreyer (United States) -
Independent Travel, Oct 2017

Excellent

I had an absolutely wonderful experience in Japan seeing as much as I hoped I would see and...

Read more >