What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 913 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 4971

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Jacqueline Clayton (United Kingdom) -
Independent Travel, Aug 2017

Excellent

We achieved exactly the holiday we wanted - travelling independently, but following a plan that had been discussed,...

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Chieze Ihecherenoma (United Kingdom) -
Tokaido Trail, Aug 2017

Excellent

I loved how well organised the trip was. All key aspects were taken nto account, where we'd eat,...

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Lorna Tilch (United Kingdom) -
Independent Travel, Aug 2017

Excellent

I wouldn't use anyone else to tailor my trips to Japan. This is the second time I've booked...

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Lynette Luther (Australia) -
Hidden Japan, Aug 2017

Excellent

Japan was amazing, having never been to Japan before I was blown away. The tour was excellent

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Raissa Kohli (United Kingdom) -
Classic Japan, Jul 2017

Excellent

Very helpful, approachable and knowledgable.

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Vicki Noblett (United Kingdom) -
Traditional Japan, Aug 2017

Excellent

Very happy with the service, particularly as we approached InsideJapan just a few weeks before we wanted to...

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Sarah Durbin (United States) -
Tokaido Trail, Aug 2017

Excellent

Your company is great great prices for what you get!

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Maureen Wright (United Kingdom) -
Tokaido Trail, Aug 2017

Excellent

Very good as usual

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Mary Harty (United Kingdom) -
Independent Travel, Jul 2017

Excellent

Everything we needed for our self guided trip was provided. Hotels were well chosen for locations and travel...

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