What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 798 reviews submitted in the last 12 months

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Showing reviews 19-27 of 4001

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Claire Mcguinness (United Kingdom) -
Independent Travel, Jul 2016

Excellent

The documentation we received was superb- the best we've had from any tour agency. The itinerary worked really...

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Sadhana Bilodeau (United States) -
Independent Travel, Jul 2016

Excellent

We had very specific interests, a tight budget, a short turn around time to plan the trip, and...

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Marie Hitchcock (United Kingdom) -
Independent Travel, Jun 2016

Excellent

Great plan with the help of Amy B in the initial stages. Great support inside the country from...

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Margaret Brooks (United Kingdom) -
Independent Travel, Jul 2016

Excellent

The overall service was professional and efficient. Everything was accounted for and all arrangements worked like clockwork.

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Ellen Penrod (United States) -
Japan Enchantment, Jul 2016

Excellent

Terrific! Amy helped me out last minute with questions just before I boarded my flight, and I cannot...

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Ian Hargrove (United Kingdom) -
Independent Travel, Jul 2016

Excellent

Excellent

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Nicola Little (United Kingdom) -
Independent Travel, Jul 2016

Excellent

Very efficient booking of flights and extra hotel nights before and after Mountain Trails tour. Good flights...

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Kevin Watanabe (United States) -
Tokaido Trail, Jul 2016

Good

Hugh was knowledagble about Japan. He had never done this tour before so there were a few times...

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Georgina Barber (United Kingdom) -
Secrets of Shikoku, Jul 2016

Excellent

Tailored trip that was perfect.

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