What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 566 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 2798

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Heather Mckenzie -
Best of Japan, Nov 2014

Excellent

We appreciated how you tailored our trip to meet our interests from the advertised self guided tours.

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David Wardle -
Independent Travel, Nov 2014

Excellent

Well,organised ,very efficient

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David Wardle -
Independent Travel, Nov 2014

Excellent

Well,organised ,very efficient

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Brandon Lang -
Best of Japan, Dec 2014

Excellent

The service was excellent, professional, and friendly. My experience in japan was amazing. It was my first time...

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Marie-jeanne Mclean -
Japan Unmasked, Nov 2014

Excellent

All the pre-tour info and support were excellent.Particularly appreciated the personal touch offered by the company, phone calls...

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Benjamin Mcknight -
Japan Unmasked, Nov 2014

Excellent

From Alis assistance throughout and after the booking process to Richards first rate introduction to this great country,...

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Jessie Gilbert -
Independent Travel, Nov 2014

Excellent

Halley was really helpful and responded quickly to all my requests.

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Basil Cuthbert -
Independent Travel, Nov 2014

Excellent

Very impressed with my tour package. Every part of the planning, booking and travel worked like clockwork. I...

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Derek Frank -
Independent Travel, Nov 2014

Excellent

I really dont know what your agency could have done better! The experience in Japan was wonderful thanks to...

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