What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 884 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 4432

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Leigh Renfrow (United States) -
Winter Highlights, Feb 2017

Excellent

Everything was great as usual. This is my 3rd trip to Japan. Each time I go it is...

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Nancy Plumer (United States) -
Independent Travel, Dec 2016

Excellent

In general, we had a great experience. We needed a trip planned pretty fast ( less than three...

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Judith Hickman (United Kingdom) -
Winter Highlights, Feb 2017

Excellent

This was our second time with inside japan and we once again found them an excellent firm to...

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Esther Fishman (United States) -
Independent Travel, Dec 2016

Good

We loved Japan

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Sally Hewitt (United Kingdom) -
Winter Highlights, Feb 2017

Excellent

Well planned and delivered

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Debra Wingfield (United States) -
Independent Travel, Feb 2017

Excellent

the attention to planning detail and the quality of documentation were fantastic. I used them frequently and...

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Sharon Weiner (United States) -
Winter Highlights, Feb 2017

Excellent

A superb guide, great itinerary.

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Sophie Bolger (Australia) -
Independent Travel, Feb 2017

Excellent

The InsideJapan service was really great - the team were in touch as soon as something changed or...

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Elise Miller (Australia) -
Independent Travel, Jan 2017

Excellent

The over all experience with Inside Japan and specifically with our consultant Patrick were fantastic, extremely personalised and...

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