What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 708 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 3153

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John -
Independent Travel, Jun 2015

Excellent

John Kane was a pleasure to work with. I have lived in Japan as a child and been...

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Daniel Sanchez (United States) -
Independent Travel, May 2015

Excellent

The service my wife and I received from InsideJapan Tours was outstanding! All of our needs and expectations...

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Cynthia Perez (United States) -
InsideJapan's Manga & Anime, Jul 2015

Excellent

It was amazing! IJT was able to reserve very specific items of interest that can only be reserved...

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Robert Chegwidden (United Kingdom) -
Independent Travel, May 2015

Excellent

Excellent, we had a wonderful time.

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Tyan-faung Niu (United States) -
Japan Unmasked, Jun 2015

Excellent

Our leader, Richard Farmer, showed he has the ideal personality and excellent quality to manage to provide an...

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Stephen Riley (United Kingdom) -
Independent Travel, May 2015

Excellent

Excellent all round no problems experienced everything worked perfectly

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Edmund Hamann (United States) -
Independent Travel, Jun 2015

Excellent

I particularly appreciated the willingness to customize and build off of the ideas I already had.

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Philip Riley (United Kingdom) -
Japan Unmasked, Jun 2015

Excellent

I found your booking service excellent. Rachel was very helpful and answered all my questions. The tour operated...

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Neil Robertson (United Kingdom) -
Hands On Japan, May 2015

Excellent

We got the impression that the staff genuinely wanted to ensure that we had the best experience possible,...

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