What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 645 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 2920

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Dominic Pritchard (United Kingdom) -
Best of Japan, Mar 2015

Excellent

We were kept up to date with our itinerary every step of the way. We were able to...

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Adrian Scarratt (United Kingdom) -
Independent Travel, Mar 2015

Good

Service was good with a few improvements needed as detailed in response to other questions

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Gemini Gohil (United Kingdom) -
Independent Travel, Mar 2015

Excellent

Efficient and timely. The advice given was great.

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Alastair Stewart (United Kingdom) -
Best of Japan, Mar 2015

Excellent

Service from Claire Brothers was superb and the trip was fantastic.

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James Hey (United Kingdom) -
Independent Travel, Mar 2015

Excellent

It was a great vacation. We visited places we would not have seen on our own. The accommodations...

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Alexandra Oglethorpe (United Kingdom) -
Spring Elegance, Mar 2015

Excellent

Everyone has been lovely. I good group and a great guide

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Luciana Flora (United States) -
Independent Travel, Mar 2015

Excellent

InsideJapan Tours exceeded my expectations. I was very impressed with how organized everything was and with the fact...

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Luciana Flora (United States) -
Best of Japan, Mar 2015

Excellent

InsideJapan Tours exceeded my expectations. I was very impressed with how organized everything was and with the fact...

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Nigel Benians (United Kingdom) -
Best of Japan, Mar 2015

Good

Overall good but little details omitted that would have made our life much easier. Eg which exit...

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