What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 896 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 4315

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Lorna Williams -
Independent Travel, Oct 2016

Excellent

Perfect service, stress free honeymoon itinerary and extremely useful guidebooks provided.

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Amy Walker -
Japan Unmasked, Nov 2016

Excellent

Best tour I've ever been on. I felt like I got to see and experience so much.

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Lynn Bayer -
Japan Enchantment, Oct 2016

Excellent

Very impressed with Inside Japan and have recommended the company to friends

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Lynne Collis -
Independent Travel, Oct 2016

Excellent

Great support

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Marian Kelin -
Independent Travel, Nov 2016

Excellent

All the pre-booking was very helpful - subway & bus tickets, guides, hotel selections & luggage transfer.

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Susan And Adrian Litman -
Independent Travel, Oct 2016

Excellent

very helpful before leaving for japan and also whilst in japan using their local office staff.

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Paul Mclaughlin -
Tokaido Trail, Oct 2016

Excellent

A very professional service keeping me informed of relevant details at all stages

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John Sutherland -
Independent Travel, Oct 2016

Excellent

Fitted in all our requests large and small towns, modern and traditional, fast and slow.

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Geraldine Ng -
Independent Travel, Nov 2016

Excellent

Excellent. We have travelled with you before and hope to again. Great itineries, amazing local knowledge, rapid responsive...

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