What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 790 reviews submitted in the last 12 months

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Showing reviews 19-27 of 3930

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Alodie Penarubia (Canada) -
HYPERJAPAN's J-Pop & Go! , Nov 2015

Excellent

Went December 2015 via HyperJapan J-Pop, small group tour. The itinerary was exactly what I'm looking for on...

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Gareth Smy (United Kingdom) -
Independent Travel, Jun 2016

Good

Overall I don't feel like I made the most out of my tour. In hindsight I tried to...

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Joan Whilock (United Kingdom) -
Independent Travel, May 2016

Excellent

Appreciated the detailed information and choices given.

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Leonard Dowling (Australia) -
Hokkaido Fly-Drive, May 2016

Good

IJT is a great service for us as independent travellers, enabling us to enjoy our holiday with the...

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John Gold -
Independent Travel, Jun 2016

Excellent

Three brilliant places selected for our independent tour of Hokkaido. The hotels were very good and the...

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Paaige Turner (United Kingdom) -
Independent Travel, Jun 2016

Excellent

The materials will helpful, on time. It was very comforting to be greeted by the driver after...

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Alison Dyche (United Kingdom) -
Best of Japan, May 2016

Excellent

Claire was very informative from the start and put together an itinerary based on the Best Of Japan...

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Nicola Archbold (United Kingdom) -
7 Night Price Cruncher, May 2016

Excellent

Emma was really pleasant to deal with. Excellent communication and was very thorough with the information she provided.

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Erik Roen (United States) -
Independent Travel, Jun 2016

Excellent

Inside Japan Tours was responsive to all our questions, very knowledgable and service from planning to execution was...

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