What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 951 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 4864

Or go to page: 3 | 4 | 5 | 6 | 7 |
Prev 9 | Next 9

Gynt Drinan (Australia) -
Pilgrim's Paths, Jun 2017

Good

The itinerary was well planned and easy to follow and took the headache out of travelling. A good...

Read more >

Kelly Fisher (United Kingdom) -
Independent Travel, May 2017

Excellent

Excellent. We particularly liked the flexibility travelling with Inside Japan afforded us. The itinerary and price was adjusted...

Read more >

Carolyn Saville (Australia) -
Independent Travel, May 2017

Excellent

Hattie's itinerary worked well and the booklets were terrific. we learnt such a lot about the country, its...

Read more >

Fiona Turnbull (United Kingdom) -
Best of Japan, Jun 2017

Excellent

The trip went very smoothly and the hotels were well chosen. The destination guides were very helpful during...

Read more >

Sheri Bane (United States) -
Independent Travel, May 2017

Excellent

The guide books and detailed itinerary specific to our trip along with the downloadable version were perfect! ...

Read more >

Sandra Rosenberg (United States) -
Independent Travel, Jun 2017

Poor

I was dissatisfied with this tour because while traveling in Japan I realized that details were not addressed...

Read more >

Nicole Johnson (Australia) -
Independent Travel, May 2017

Excellent

Very happy wth the service. It exceeded my expectations. I was impressed with the detail in the planning...

Read more >

Allan Townsend (South Africa) -
Independent Travel, Apr 2017

Excellent

Very Professional

Read more >

Karen Roblin (United Kingdom) -
Independent Travel, May 2017

Excellent

Really helpful, individualized, taking into account our specific requirements

Read more >