What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 828 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 4084

Or go to page: 3 | 4 | 5 | 6 | 7 |
Prev 9 | Next 9

Helen Taylor (United Kingdom) -
Independent Travel, Sep 2016

Excellent

Great itinerary, well organised delivery & inside advice

Read more >

Teresa Guidice (United States) -
InsideJapan's Manga & Anime, Aug 2016

Excellent

The service received from Amy was phenomenal. My daughter and I thoroughly enjoyed our time in Japan.

Read more >

Jill Osborne -
Golden Route, Sep 2016

Excellent

Flawlessly organised, everything went exactly to plan and the level of detail provided in the documentation was excellent....

Read more >

Geoffrey Hall (United Kingdom) -
Classic Japan, Aug 2016

Excellent

Surpassed our expectations. Really feel we squeezed as much as possible out of our two weeks in Japan...

Read more >

Jane Graham (United Kingdom) -
Independent Travel, Jul 2016

Excellent

We were incredibly impressed by all that IJT suggested and organised for us . It was a wonderful...

Read more >

Glen Fields (Australia) -
Independent Travel, Aug 2016

Excellent

Everything went better than we could have imagined. We couldn't have asked for anything more.

Read more >

Julie Kikuchi (United States) -
Independent Travel, Jul 2016

Excellent

The service was top-notch. We were traveling with 3 generations including grandparents in their 70's...

Read more >

Sally Parrish (United Kingdom) -
Independent Travel, Aug 2016

Excellent

The advice about forwarding our luggage between hotels was really good.

Read more >

Emily Neubig (United States) -
Gastronomic Adventure, Aug 2016

Excellent

I had a fantastic experience with Inside Japan tours. Grant took all of the work out of the...

Read more >