What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 755 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 3728

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Ellen Marshbaum (Australia) -
Independent Travel, Mar 2016

Excellent

outstanding service, Brilliant and most efficient organisation. Could not have asked for more.

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Neil Boyd (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Super helpful. We had some ideas, which InsideJapan Tours brought to life.

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Wendy Prime (United Kingdom) -
Spring Elegance, Apr 2016

Excellent

From start to finish the service has been excellent. All the staff I have dealt with were...

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Hunteur Hamilton (New Zealand) -
Independent Travel, Feb 2016

Excellent

I had the best trip to Japan! As I'm a solo female traveller and didn't have expansive knowledge...

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John Hayes (United Kingdom) -
Independent Travel, Mar 2016

Excellent

The overall service felt personal and tailored. Excellent!

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Judith Pulley (United Kingdom) -
Spring Elegance, Mar 2016

Good

Overall very good

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Anne Buky-webster (United Kingdom) -
Independent Travel, Apr 2016

Excellent

All the arrangements worked perfectly, taxis arrived on time (or early), the reccomended trains were exactly as described,...

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Nigel Richmond (United Kingdom) -
Spring Elegance, Apr 2016

Excellent

Communication from the team in the UK and by our tour leader was just right.

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Beverley James (United Kingdom) -
Independent Travel, Apr 2016

Excellent

I always travel independently, but circumstances left me with very little time to arrange our trip, so I...

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