What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1071 reviews submitted in the last 12 months

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Showing reviews 10-18 of 6356

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Anthony Armitage (Australia) -
Independent Travel, Oct 2018

Poor

The agent did not follow our instructions re Ryokan stays, airline ticketing and our age.

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Desmond Chin (United States) -
Independent Travel, Oct 2018

Good

Very satisfied with the planning and guidance provided from start to finish. Majority of local guides were great...

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Richard Pople (United Kingdom) -
Japan Unmasked, Nov 2018

Excellent

I wanted to do a trip that gave me a taste of Japan, and that is exactly what...

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Allan Robertson (United Kingdom) -
Independent Travel, Nov 2018

Excellent

Very well organised trip. Good advice provided in the comprehensive materials provided. Experienced travel planner able to meet...

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Claire Whiteman (United Kingdom) -
Private Group Departure, Oct 2018

Excellent

Lovely tour guide. Very knowledgeable and very happy to help. Beautiful country would definitely be coming back

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Magdalena Molkova (United Kingdom) -
Tokaido Trail, Nov 2018

Excellent

Absolutely amazing experience.

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Sharon Matthews (United Kingdom) -
Kyushu Elements, Nov 2018

Excellent

Wonderful trip, very well organised.

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Antonia Chisholm (United States) -
Tokaido Trail, Nov 2018

Good

It was a great itinerary, and an amazing experience!

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Graeme Nyberg (Australia) -
Independent Travel, Oct 2018

Excellent

This was a Bespoke tour, combining several of your standard tours. The service was very good. The trip...

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