What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1026 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 6395

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Steven Hightower (United States) -
Art and the Seto Inland Sea, Sep 2018

Excellent

This was our second trip to Japan, both trips were self-guided tours booked with InsideJapan, and both experiences...

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Victoria (Australia) -
Best of Japan, Nov 2018

Excellent

I couldn't be more pleased and impressed with the service I received from InsideJapan and Bruno. Everything...

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Christine Frazer (Australia) -
Private Group Departure, Dec 2018

Excellent

Good selection of options from guided to independent with a bit of help. The info book with...

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David Cross (United States) -
Independent Travel, Nov 2018

Excellent

Our trip was beyond our every expectation. The booking process, our wonderful guides in Japan, the resources we...

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Christopher Hutton (United Kingdom) -
Kumano Kodo Three-Night Module (Advanced Hiking), Nov 2018

Excellent

We don't want to sound like alcoholics but we never had success with finding somewhere for a pre...

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Barry King-smith (United Kingdom) -
Independent Travel, Nov 2018

Excellent

Food was excellent and you got what you paid for. High prices top quality. Only disappointment was at...

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Kathryn Porter (United Kingdom) -
Independent Travel, Nov 2018

Excellent

All of our accommodation was good and varied making our stay very interesting. Travel between places was made...

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Jennifer Stevenson (United States) -
Independent Travel, Dec 2018

Excellent

We LOVED it! Amy and the team made our trip such a memorable experience. We were truly grateful...

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Angharad Huws (United Kingdom) -
Independent Travel, Dec 2018

Excellent

Well informed service, excellent ideas and service

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