What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1026 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 6836

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Alison (United Kingdom) -
Traditional Japan, May 2019

Good

Really knowledgable consultants and great service via email and phone when booking. We were a little nervous...

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Jacqueline (United Kingdom) -
Classic Japan, May 2019

Excellent

We all had a fantastic holiday and agreed we would give it 10/10

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Margaret (Australia) -
Hidden Japan, May 2019

Excellent

The tour structure was well suited to what we wanted to experience in Southern Japan. We had...

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Patricia (United Kingdom) -
Best of Japan, May 2019

Good

Overall it was a fabulous experience. The information was detailed and general standard of accommodation very good with...

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Rachel (United Kingdom) -
Independent Travel, May 2019

Excellent

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Janice (United States) -
Hands On Japan, May 2019

Excellent

I appreciated a well-thought out brochure with very specific instructions, warnings, advance of everything we were to do...

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Patricia (United Kingdom) -
Best of Japan, May 2019

Good

Overall it was a fabulous experience. The information was detailed and general standard of accommodation very good with...

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Claire (Australia) -
Classic Japan, May 2019

Good

Great service all round

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Patricia (United States) -
Independent Travel, May 2019

Excellent

We had a great trip and everything ran smoothly. We appreciated having the logistics set up for us...

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