What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1002 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 6544

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Joshua (United States) -
InsideJapan's Manga & Anime, Apr 2019

Excellent

Great experience. Loved having all my hotels, passes, and IC card ready for me to go when I...

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Therese (United States) -
Kumano Kodo Three-Night Module (Advanced Hiking), Mar 2019

Excellent

Opps, I didn't mean to check this. We didn't have a tour operator on our trip.

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Colin (Australia) -
All-In Japan, Mar 2019

Excellent

the service and Knowledge was outstanding, Which made my Japan experience the best it could be

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Krzysztof (United Kingdom) -
Japan Solo, Mar 2019

Excellent

I had such an amazing time in Japan. I appreciate the work of the InsideJapan team immensely as...

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Susannah (United Kingdom) -
Independent Travel, Apr 2019

Good

We had a bespoke self-guided tour, based around an extension of the Essential Honeymoon tour. We were absolutely...

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Margaret (United Kingdom) -
Independent Travel, Feb 2019

Excellent

The tour organised by Inside Japan met our needs very well. The information pack was extremely helpful

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Lindsay (United Kingdom) -
Independent Travel, Mar 2019

Excellent

The service was good.

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Ian (United Kingdom) -
Best of Japan, Mar 2019

Excellent

A really well balanced tour giving us a taste of busy urban Japan as well as quieter rural...

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Nancy (United States) -
Golden Route, Apr 2019

Excellent

The self guided adventure was exactly the level of support I wanted and needed to visit Japan for...

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