What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1002 reviews submitted in the last 12 months

Search Reviews

Showing reviews 28-36 of 6544

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Jonathan (United Kingdom) -
Springtime in Japan, Apr 2019

Excellent

The arrangements made worked well and the itinerary provided a great deal of useful information. Your support team...

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Gisela (Australia) -
Independent Travel, Mar 2019

Excellent

Every detail was thought of. The hotels booked were in the perfect areas for sightseeing, especially the Richmond...

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Brandon (United States) -
Independent Travel, Apr 2019

Average

Planned a great trip with great activities - the execution and fine details/descriptions could have certainly been better....

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Peter (United Kingdom) -
Golden Route, Mar 2019

Good

I will make specific comments, not general ones.

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Stacey (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Mar 2019

Good

Absolutely amazing trip. A wide variety of Japanese culture to experience. Everyone was very accommodating, polite and helpful....

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Krystal (United States) -
Independent Travel, Mar 2019

Excellent

It was so nice to have everything already booked for me. I didn't have to worry about hotels...

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Gail (United Kingdom) -
Independent Travel, Mar 2019

Excellent

Our trip was beautifully tailored to meet our wishes and plans, with expert input from InsideJapan to help...

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Liz (Australia) -
Independent Travel, Mar 2019

Excellent

We liked the fact that everything was booked for us and we had to check our booklet daily...

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Barry (United Kingdom) -
Japan Unmasked, Mar 2019

Excellent

I had no worries about my trip.

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