What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1026 reviews submitted in the last 12 months

Search Reviews

Showing reviews 28-36 of 6395

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Taylor Nichols (United States) -
Independent Travel, Dec 2018

Excellent

Our trip was planned wonderfully. From the private tour in Kyoto to the whisky and sake tour. The...

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Vicki Noonan (United Kingdom) -
Independent Travel, Oct 2018

Excellent

It has been a big dream of mine to go to Japan for 10 years! I would like...

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Manuel Espinoza (UNITED STATES) -
Independent Travel, Nov 2018

Excellent

Our agent, Amy T., was an absolute wonder! We couldnt have imagined it more perfectly. I would recommend...

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Gabriel Black (United Kingdom) -
Independent Travel, Oct 2018

Excellent

very good service. only a few glitches in Japan but responded quickly. this did not detract from a...

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Sarah Cooper (United Kingdom) -
Independent Travel, Oct 2018

Excellent

Sophie who arranged the trip for us was excellent. We didn't have much contact with Mark.

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James Peterson (United States) -
Independent Travel, Nov 2018

Excellent

Very accommodating and knowledgeable. Got many options and chose the right ones for us. All arrangements...

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Christopher James (United Kingdom) -
Best of Japan, Nov 2018

Excellent

The service provided was personal and I feel everything was done to make my trip to Japan the...

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James Burns (United Kingdom) -
Golden Route, Oct 2018

Excellent

Superb, Aaron was so helpful. the guidebook made everything very straightforward, particularly travels between locations. ...

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Keith Vivers (United Kingdom) -
Independent Travel, Nov 2018

Excellent

Very Helpful staff and well organised

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