What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1028 reviews submitted in the last 12 months

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Showing reviews 28-36 of 6832

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Jane (United Kingdom) -
Kumano Kodo Three-Night Module (Gentle Walking), May 2019

Excellent

Our trip was extremely well-organised and everything worked seamlessly

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Ian (United Kingdom) -
Independent Travel, May 2019

Excellent

Brilliant. Full information provided in a very comprehensive and informative package, it really made the holiday a doddle...

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Janis (United States) -
Independent Travel, May 2019

Excellent

Our third custom trip with InsideJapan , and still there were surprises to enjoy, because the hotels and...

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Juliet Payne -
Private Group Departure, May 2019

Excellent

We received excellent service from our consultant Mark, who advised and suggested appropriate hotels and itinerary.

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Louloua (United Kingdom) -
Independent Travel, May 2019

Excellent

an extremely well organised trip that ran like clockwork.

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Louloua (United Kingdom) -
Independent Travel, May 2019

Excellent

an extremely well organised trip that ran like clockwork.

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Betty (United States) -
Independent Travel, May 2019

Excellent

Great personalized service! Lots of things we didn't even ask for. I also loved the environmental consciousness.

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Maree (Australia) -
Independent Travel, May 2019

Excellent

Great Hotel in food area on Osaka.

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Maria (United Kingdom) -
Independent Travel, May 2019

Excellent

It was great having an operator that specialises in Japan. We felt that we were getting very comprehensive...

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