What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2495 reviews submitted in the last 3 years
Andrew (United Kingdom) -
Independent Travel, Sep 2025
Very responsive and supportive team both in UK and locally.
Theodore (United States) -
Independent Travel, Aug 2025
Everyone we worked with at InsideJapan was wonderful. We were all very grateful for all the support we...
Caren (Ireland) -
Independent Travel, Sep 2025
Everything went as promised. V responsive to my WhatsApp texts while on the ground.
Janet (United Kingdom) -
Independent Travel, Aug 2025
We are big fans of InsideJapan Tours !
William Latter -
Independent Travel, Sep 2025
Really fantastic holiday - the whole service experience exceeded our expectations and the background guidance was very relevant...
Aaron (United States) -
Wild Hokkaido, Sep 2025
Working with Amy to plan the trip, then working with the on-site team in Japan, is always a...
Susan (United Kingdom) -
Independent Travel, Sep 2025
Well supported by Tristan and very happy with all aspects of our trip .
Ed (United States) -
Independent Travel, Sep 2025
Locations of the spots and hotel are great. Tour guides are decent and friendly.
Patricia (Greece) -
Wild Hokkaido, Sep 2025
It was everything we hoped for given that this was our third holiday with Inside Japan tours.