What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2601 reviews submitted in the last 3 years
Karen (Canada) -
All-In Japan, Oct 2025
Although we appreciated an introduction to Japan, we were very disappointed in key elements of the tour: cultural...
Stephen (United States) -
Independent Travel, Oct 2025
All was great - everyday a new adventure!
Frank (United Kingdom) -
Independent Travel, Oct 2025
Excellent service with great location suggestions.
Simon (United Kingdom) -
Independent Travel, Oct 2025
The trip organization and logistics were flawless 10/10. The itinerary missed a little bit 8/10
Kathy (United States) -
Independent Travel, Oct 2025
Inside Japan's planning was flawless from being picked up In Tokyo to our return to Osaka's airport. Not...
Kim (Australia) -
Majestic Japan, Oct 2025
The booking process was easy and the overall organisation was excellent. Our guide was extremely well organised and...
Charlotte (United Kingdom) -
Independent Travel, Oct 2025
It was a very well planned tour
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