Jobs at InsideJapan Tours

Passionate about Japan? Want to share your love of Japan with people from around the world? A job with InsideJapan Tours could be just what you are looking for.

Ever since we began life in 2000, InsideJapan Tours has been built on a genuine passion for travel and adventure, and this continues to be reflected in the love and curiosity for Japan that is shared by each member of our ever-expanding team.

Today, InsideJapan Tours has four offices across the world. Our main headquarters is located in Bristol, UK, where the past couple of years have seen our numbers swell to 55 members (and still growing!).

Our Japan office is based in the centre of Nagoya and is the operational hub of InsideJapan Tours, which includes our customer support help desk. From just four full-time staff we now have 20 dedicated team members, whose hard work and attention to detail ensure that our clients have a stress-free time during their stay in Japan.

Our home in the USA is Boulder, Colorado. This is our base for US sales and operations. Our staff members currently number 27 and we continue to grow at a fast rate!

Finally, our newest office opened in August 2016 down under in Brisbane, Australia. With four founding members we look forward to seeing this branch go from strength to strength.

If you have a genuine love of Japan, experience of living and working in Japan and speak Japanese to at least a good conversational standard, then we would love to hear from you. We are always on the look-out for tour leaders and high-calibre office staff. We are a young and enthusiastic team and work very hard to make InsideJapan Tours successful. We also offer a friendly, close-knit working environment with a great team spirit as well as wide-ranging opportunities for career development.

If you have a passion for Japan, love to deliver excellent customer service and want to become an integral part of the team then we would love to hear from you.

  • InsideJapan Tours Vacancies

    If you'd like to know more about working at Inside Japan Tours, please feel free to apply to any of our roles below or contact us directly with an up-to-date CV and a summary of your skills, experience and why you feel you'd be a suitable addition to our team.

  • Current Vacancies

    HR Contact

    Contact:       Shirley Payne, HR Manager  

    Email:          [email protected]

    Telephone:   44 (0)117 370 9750.

    InsideAsia Tours has offices in the UK, USA, Australia and Japan. If there are no current vacancies advertised on our website, or none that match your specific skills and experience, please feel free to fill out the application form below to register your interest, as we are always on the lookout for talented people; you can also submit a copy of your up-to-date CV. When a suitable vacancy does become available, we will contact you again, in order for you to make a specific application:

    InsideAsia Tours - General Job Application Form

  • Sales Support Administrator

    At our offices in Brisbane, Australia

    This is an administrative role based in our Brisbane (AUS) office.  You will support Travel Consultants to ensure all trips are both booked and delivered to a high standard of customer satisfaction.  Primary responsibilities will involve hotel bookings in both Japanese and English, along with preparation of client documents.  
    You will work within a team of Sales Support Administrators led by the Office Manager or Sales Support Team Leader and work closely with Travel Consultants in your office, and with the operations teams in our Nagoya branch. Collaboration with Product, Marketing and Small Group Tours administration teams will also be required, along with occasionally providing assistance to the UK Office Administrator with the Japan Rail Pass shop. 

    For full details of the AUS Sales Support Administrator role, please click here

    If this role is of interest, please apply now by sending an up-to-date CV and comprehensive cover letter showing how your skills and experience match the job description, to: [email protected]   

    For the AUS role, the following dates apply:

    Closing date:  Wednesday 23rd November 2018
    Interviews:     Commenced
    Start date:      December 2018 (to be negotiated)

  • Sales Team Leader

    At our offices in Brisbane, Australia

    The Sales Team Leader is responsible for leading and developing a team of Travel Consultants, creating an environment in which they can perform at a consistently high level, achieving sales and customer service targets, and working in a sustainable, independent and self-motivated manner. 
    The Sales Team Leader manages a team of up to seven Travel Consultants, ensuring that each team member's performance in sales and customer service meet company expectations and that company values are being promoted and adhered to. They are responsible for identifying development needs and knowledge gaps; they play a key role in designing and delivering training and support at both team and individual level, and in ensuring its ongoing implementation. They are the first point of escalation for any problems and should authorize suitable action by their team in most cases. 

    For full details of the Sales Team Leader role, please click here

    If this role is of interest, please apply now by sending an up-to-date CV and comprehensive cover letter showing how your skills and experience match the job description, to: [email protected]   

    For this role, the following dates apply:

    Closing date:  Friday 23rd November 2018
    Interviews:     From Monday 25th November 2018
    Start date:      To be negotiated

  • Tour Leaders in Japan

    Based in Japan

    We are recruiting for full-time Tour Leaders to join our Japan based team.
    The Tour Leader is the make-or-break element for our Small Group Tours - see our dedicated webpage: https://www.insidejapantours.com/japan-small-group-tours/
    We expect our Tour Leaders to be the best in the business. Experts on Japan, skilled at leading a group on public transport around Japan and with excellent people skills to ensure group cohesion and the best possible experience for our clients; it's hard work but it's also a fun job, meeting some fabulous people, experiencing the best of Japanese culture and cuisine, working with the back-up of a great team and travelling all over this amazing country.
    We are looking for people to commit to a 2-year contract and welcome those who are looking for a long-time career. This not only ensures continuity of our tours, it also enables us to invest in Tour Leader training and ensures the best possible experience for our clients, all of whom are invited to submit feedback to our website.

    For full details of the Japan Tour Leader role, please click here

    If this role is of interest, please apply now by sending an up-to-date CV to: [email protected]  and follow the above link for further details on how to apply.

    For this role, the following dates apply:

    Closing date:  Thursday 15th November 2018
    Interviews:     From Monday 19th November 2018
    Start date:      1st January 2019

  • NB. We may process your personal data where necessary for legal, personnel, administrative and management purposes, in order to deal with applications for positions with us (even if unsuccessful). We will not keep your personal data for longer than is necessary for the purposes specified in the IAT HR Data Protection Policy; where it is no longer required, it will be destroyed or erased as appropriate.