Jobs at InsideJapan Tours

InsideJapan Tours is a young and dynamic travel company with branches spanning four continents. Our main headquarters are in Bristol, UK, and we have an operations hub in Nagoya, Japan, and a small office in Tokyo. Most of our clients are from the UK, but with a significant number in North America and Australia, we also have busy branches in Brisbane (Australia) and Boulder, Colorado (USA). Since launching in 2000, our trips have been built on a genuine passion for travel and adventure, something reflected to this day by each member of our ever-expanding team. We work very hard to make InsideJapan Tours successful and are always on the look-out for tour leaders and high-calibre office staff. People are our greatest asset and we invest heavily in development - from having a friendly, close-knit working environment with great team spirit, to opportunities for travel and long-term career progression. 

If you have a passion for Japan and delivering excellent customer service, we would love to hear from you!

  • InsideJapan Tours Vacancies

    If you'd like to know more about working at Inside Japan Tours, please feel free to apply to any of our roles below or contact us directly with an up-to-date CV and a summary of your skills, experience and why you feel you'd be a suitable addition to our team.

  • Current Vacancies

    HR Contact

    Contact:       Shirley Payne, HR Manager  

    Email:          [email protected]

    Telephone:   44 (0)117 370 9750.

    InsideJapan Tours has offices in the UK, USA, Australia and Japan. If there are no current vacancies advertised on our website, or none that match your specific skills and experience, please feel free to fill out the application form below to register your interest, as we are always on the lookout for talented people; you can also submit a copy of your up-to-date CV. When a suitable vacancy does become available, we will contact you again, in order for you to make a specific application:

    InsideJapan Tours - General Job Application Form

  • Sales Support Team Leader

    At our offices in Bristol, UK

    The Sales Support Team facilitate the booking of our tailor-made holidays and create final travel documentation for our clients before departure. Your role is to ensure this happens as efficiently and effectively as possible to ensure the best possible client experience.

    You will be managing a team of up to 7 Sales Support Administrators, creating an environment in which they can perform at a consistently high level to book and deliver holidays of an excellent standard to our clients. We are looking for someone to improve the way the department runs, coming up with creative solutions to improve overall efficiency and to ensure that our Sales Teams focus on sales as much as possible.

    You will be responsible for identifying development needs and knowledge gaps within the team, playing a key role in designing and delivering training and support at both team and individual level, and in ensuring its ongoing implementation. You are the first point of escalation for any problems and should authorise suitable action by the team in most cases.

    The Sales Support Team Leader will refine process and procedure to improve the productivity and effectiveness of the Sales Support team.
    For full details of the Sales Support Team Leader role, please click here

    If this role is of interest, please apply now by sending an up-to-date CV and a comprehensive cover letter, showing how your skills and experience match the job description to: [email protected] 

    For this role, the following dates apply:

    Closing date:  Monday 8th July 2019
    Interviews:     To be confirmed
    Start date:      As soon as possible - to be negotiated

  • Finance Assistant

    At our offices in Bristol, UK

    This is primarily a support role to the Finance Department, with room to develop and progress as the company and the department grows. You will be completing various clerical tasks such as filing, receipting funds, processing petty cash claims and producing statements for travel agents we sell through.
    You should have a high level of attention to detail in all your work, to ensure that we are providing the best service to the team and our suppliers and agents. Good communication skills are a requirement to meet our goal of being a transparent Finance Department. You should have an open mind to learning, with self-confidence to ask for help when unsure. The successful candidate will ideally have relevant office accounts experience and be keen to apply their numeracy skills to drive the continued growth and success of the business.

    You will be using Axum - travel industry software - as well as Sage and Microsoft Office including Excel, Word and Outlook. As part of the international finance team you will gain valuable experience.

    Self-motivation is a key requirement for a successful candidate; qualifications are advantageous but are not compulsory. We are committed to supporting our staff develop and have an excellent track record of supporting staff in gaining professional qualifications.

    For full details of the Finance Assistant role,  please click here

    If this role is of interest, please apply now by sending an up-to-date CV and comprehensive cover letter showing how your skills and experience match the job description to: [email protected]

    For this role, the following dates apply:

    Closing date:  Friday 12th July 2019
    Interviews:     Week commencing Monday 15th July 2019
    Start date:      To be negotiated

  • Office Manager

    At our offices in Bristol, UK

    InsideAsia Tours Ltd is recruiting for an Office Manager for our brand-new Head Office in the centre of Bristol.

    Responsible for ensuring a safe and efficient working environment for our team of 80 staff and a friendly and professional welcome for visitors, this is a great opportunity for an experienced Office Manager or a senior administrator looking to make a step up.

    We are a friendly, productive and sociable office working together to create great holiday experiences for our clients, ensure personal development opportunities and a fantastic working environment for our staff, and dedicated to doing the right thing by our local community and our destination countries.

    We recently won the Bristol Post ?Best Large Business' award and are multi-award winners for our trips to Japan and SE Asia.

    The Office Manager position is a new role and we are looking for someone who can pro-actively help us to create the best working environment that we can and provide a great welcome to our guests as our profile in Bristol grows.

    For full details of the Office Manager role, please click here

    If this role is of interest, please apply now by sending an up-to-date CV and a comprehensive cover letter, showing how your skills and experience match the job description to: [email protected] 

    For this role, the following dates apply:

    Closing date:  Friday 26th July 2019
    Interviews:     Week commencing Monday 29th July
    Start date:      As soon as possible - to be negotiated

  • Japan specialist Travel Consultants

    At our offices in Bristol, UK

    InsideAsia Tours is now recruiting expert Travel Consultants for our InsideJapan brand in Bristol, UK. This is an exciting opportunity for anyone with a good knowledge of Japan, and a passion to design and sell amazing holidays to our clients.

    You will be responsible for creating, selling and delivering high quality Japan holiday packages. Most of your time will be spend interacting with clients or travel agents over the phone or by email, along with ensuring everything is in place so our clients have the best possible holiday experience.

    The role is very varied and requires strong organisational skills with an ability to handle a large variety of simultaneous tasks under strict deadlines. The Travel Consultant is responsible for the reservation process as well as the preparation and sending of client travel documents, requiring strong attention to detail.

    You will work within a team of other Travel Consultants, aiming to reach both individual and team sales targets in your branch office while providing the highest level of customer service.

    For full details of the Japan specialist Travel Consultant role and an application form, please click here

    If this role is of interest, please apply now by sending an up-to-date CV to: [email protected]   and follow the link above to complete the Travel Consultant application form.

    For this role, the following dates apply:

    Closing date: Friday 19th July 2019
    Initial interviews: Week commencing Monday 22nd July 2019
    Start date: Tuesday 13th August 2019

  • NB. We may process your personal data where necessary for legal, personnel, administrative and management purposes, in order to deal with applications for positions with us (even if unsuccessful). We will not keep your personal data for longer than is necessary for the purposes specified in the IAT HR Data    Protection Policy; where it is no longer required, it will be destroyed or erased as appropriate.