Monday, 27th April 2015
The Independent - Mark Jones
In this entertaining article for The Independent Mark Jones takes us through the common mistakes made by lacklustre tour guides across the world - from waffling on about plug sockets to telling their charges to walk down the down escalator, not the up one.
In his article Mark holds up our superb tour leader, Tyler Palma, as an example of how to get it absolutely right. Click here to read all about it!