Australia
Canada
USA
What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2889 reviews submitted in the last 3 years
Gillian (United States) - Independent Travel, Mar 2026
-
1. How would you describe your overall level of satisfaction with us as your tour operator?
Well organized to the fine details, seamlessly integrated with our own plans. Responsive & helpful local support.
-
2. Consultant name and satisfaction rating:
Amy does a great job - listens, advices & follows up really well making everything aspect of the journey very clear.
-
3. How would you rate your package in terms of value for money?
Good
-
4. How would you rate the accommodation against your expectations?
No Answer Given
-
5. Please give us your comments on the transport included in your package.
Perfect
-
6. Please comment on any professional guiding included in your package?
Hiro in Hakone was excellent. He listened to our request & organized a perfect day.
-
7. How do you rate the usefulness and standard of information in the Info-Pack?
-
8. Would you consider travelling to Japan again?
Yes
-
9. Would you travel again with InsideJapan Tours?
Yes
You’re extremely well organized & knowledgeable. The support is impressive.
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
