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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2829 reviews submitted in the last 3 years
John (United States) - Independent Travel, Feb 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
A favorable experience overall....I feel we got a good general view of Japan.
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2. Consultant name and satisfaction rating:
She listened to what we were looking for and how we usually travel and created a tour that followed those thoughts.
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3. How would you rate your package in terms of value for money?
No Answer Given
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
Guides were very good. Sophia in Kyoto was a superstar for us and we would consider doing a trip with her as the guide leader.
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7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
I think I can now be a much better partner in deciding what would idealize future trips.
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