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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2888 reviews submitted in the last 3 years
Sam Van Den Bulck - GR, Oct 2014
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Like the first trip the service was excellent.
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2. Consultant name and satisfaction rating:
None that I can think of except that everything was great.
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3. How would you rate your package in terms of value for money?
Excellent
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4. How would you rate the accommodation against your expectations?
The first hotel was amazing. Best western hotel room the whole trip. Kyoto location was amazing, so close to the shopping arcade !
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
Pricing for the trips are in my opinion fair to excellent. Service is great and having the personalised booklets is extremly handy.
We are in the process of improving our Info Pack resources, so we will definitely update our Ghibili Museum maps. We're happy the typhoon didn't affect your trip too much.
Maybe you could do another trip next November to see the autumn leaves! And to enjoy another Halloween in Japan!
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