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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2881 reviews submitted in the last 3 years
Steve Krichevsky - 7 Night Price Cruncher, Mar 2012
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Inside Japan Tours and our adviser Jocelyn have done a Fantastic job in organizing our trip! Everything that they have arranged has gone off as clockwork. We had no issues at all. The support we received before and during the trip was the best we have ever had and we are very adventurous and intrepid independent travelers that have been on all continents of this planet multiple times. The insides advice and customized trip info-pack we received were terrific! We are very pleased with the service provided by Inside Japan Tours and our adviser Jocelyn. Given an opportunity, we will use this company again without hesitation!
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2. Consultant name and satisfaction rating:
Jocelyn was terrific, prompt, helpful and very competent!
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3. How would you rate your package in terms of value for money?
Good
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4. How would you rate the accommodation against your expectations?
You get what you pay for...
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5. Please give us your comments on the transport included in your package.
Good choices, great seats - very happy with what the advisor has done.
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
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