What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2884 reviews submitted in the last 3 years
Hendrik (United States) - Must-see Japan, Mar 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
It was great- and Antonio was amazing. He dealt with all situations with professionalism and compassion. He guide us very well and it is a most cool and pleasant company. We also enjoy very much our time with Chantal. The people in our group were also very pleasent.
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2. Tour Leader name and satisfaction rating
Antonio is the best!!!
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3. Consultant name and satisfaction rating:
The travel consultant helped us in deciding on a good date for us to go.
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4. How would you rate your package in terms of value for money?
No Answer Given
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5. How would you rate the accommodation against your expectations?
No Answer Given
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6. Please give us your comments on the transport included in your package.
No Answer Given
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7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
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8. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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9. Would you consider travelling to Japan again?
No Answer Given
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10. Would you travel again with InsideJapan Tours?
No Answer Given
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