What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 906 reviews submitted in the last 12 months

Search Reviews

Showing reviews 37-45 of 4386

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Brian Mckinney (United States) -
Best of Japan, Oct 2016

Excellent

Evan took very good care of us both pre-trip and during the trip. The accommodations were excellent...

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Steven Bruntlett (United Kingdom) -
Independent Travel, Oct 2016

Excellent

Excellent service and advice from rough initial ideas to final itinerary. Absolutely fantastic experience in Japan on our...

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Elisia Teese (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Nov 2016

Excellent

Really happy with the tour, the sites, the accommodation and, most of all, the tour leader! We booked...

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Lynne Dickenson (Australia) -
Japan Enchantment, Nov 2016

Excellent

We had a great trip and Ben was an excellent tour leader

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Phyllus Gladys (Thailand) -
Independent Travel, Nov 2016

Excellent

Our 2nd trip with inside Japan for independent travel. All arrangements and ticketing was great.

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Anne Starkey (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Nov 2016

Excellent

Faultless- excellent throughout

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Christopher Genson (United States) -
HYPERJAPAN's J-Pop & Go! , Nov 2016

Excellent

Great service.

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Lorraine Jolly (Australia) -
Japan Island-Hopping, Dec 2016

Good

Overall we had a good trip, please see my comments as information not criticism

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Lorna Naismith (United Kingdom) -
Japan Enchantment, Nov 2016

Excellent

An excellent Tour Leader aided by very good local guides. A first class very well informed and friendly...

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