What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 599 reviews submitted in the last 12 months

Search Reviews

Showing reviews 37-45 of 2843

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Malcolm Andrews (United Kingdom) -
Independent Travel, Feb 2015

Excellent

Accommodation quality and location, travel tickets/passes with detailed information on use

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Anneke Scott (United Kingdom) -
Independent Travel, Mar 2015

Excellent

It was brilliant! I felt in safe hands the whole time - a really nice balance between me...

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Annamarie Lomax (United Kingdom) -
Niseko Winter Sports, Feb 2015

Excellent

Amazingly well organised, accurate descriptions, really helpful consultant

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Robert Cadman (United Kingdom) -
Best of Japan, Feb 2015

Excellent

Total professional support from a consultant with real experience of Japan

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Kimberly Johnson (United States) -
Independent Travel, Jan 2015

Excellent

From Emily in the Boulder office to our guides in country, we had a fantastic experience.

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Luciano Napolitano (Italy) -
Winter Highlights, Feb 2015

Excellent

Fantastic experience and perfect organization

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Amanda Brown (United Kingdom) -
Independent Travel, Jan 2015

Excellent

The service before the trip was efficient, fast and very friendly.Despite the short time to prepare we were...

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Vermie Jean Florendo (Bahamas) -
Independent Travel, Jan 2015

Excellent

very systematic & organized

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Vermie Jean Florendo (Bahamas) -
Independent Travel, Jan 2015

Excellent

very systematic & organized

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