What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 878 reviews submitted in the last 12 months

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Showing reviews 37-45 of 4533

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Emma Wilding (United Kingdom) -
Japan Unmasked, Mar 2017

Excellent

Really great service from the very beginning. Clear communication and really helpful that information and subway cards were...

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Portia Kamons (United Kingdom) -
Independent Travel, Mar 2017

Excellent

We were so eager for this trip, and are very grateful for all that Inside Japan did to...

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Susan Almond (United Kingdom) -
Independent Travel, Apr 2017

Excellent

Comprehensive, good tips e.g. On luggage forwarding. Clear instructions

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Lynne Cockbill (United Kingdom) -
Independent Travel, Mar 2017

Excellent

Very thorough and friendly service

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Meghan Beebe (United States) -
Independent Travel, Apr 2017

Good

Good experience. Very helpful for a first time trip to Japan.

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Nicola Rees (United Kingdom) -
Japan Unmasked, Mar 2017

Excellent

Very good

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Christopher Moody (United Kingdom) -
Hidden Japan, Mar 2017

Excellent

Very impressed with Brett, the tour leader, and had a great time in Japan, thanks to him.

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Robin Smith (United Kingdom) -
Independent Travel, Mar 2017

Excellent

See summary sent to Tim

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Micki Klearman (United States) -
Independent Travel, Mar 2017

Excellent

Inside Japan provided excellent prompt accurate service.

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