What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 798 reviews submitted in the last 12 months

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Showing reviews 37-45 of 4007

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Jason Landau (United States) -
Independent Travel, Jul 2016

Excellent

Phenomenal!

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Antony Vaughn (United States) -
Independent Travel, Jul 2016

Excellent

Alice did a great job in putting our itinerary together. it was very detailed and allowed us peace...

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Elizabeth Tsukada (United States) -
Independent Travel, Jun 2016

Excellent

Everything was perfect with the exception of our driver arriving 20 minutes late to take us to the...

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Natasha Goldstein -
Best of Japan, Jul 2016

Excellent

We have had such a diverse experience feeling like we saw a different side of Japan with every...

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Matthew Clark (United Kingdom) -
Independent Travel, Jul 2016

Excellent

I have never used an agent to help book a holiday before - always travelling independently. Time did...

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Sergio Zepeda (United Kingdom) -
Independent Travel, Jul 2016

Excellent

Best selection of Cities, Hotels, Guides. Great disposition by all. A very good value.

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Rowan Unsworth (Switzerland) -
Independent Travel, Jun 2016

Excellent

Prompt, informative, really perceptive when it came to helping us plan what we wanted to see. We got...

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Judith Ward (United States) -
Independent Travel, Jun 2016

Excellent

Excellent choice of guides and detailed plans for days we were on our own.

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Marion Bergmann (United States) -
Independent Travel, Jul 2016

Excellent

Very attentive to our preferences and quick to respond. Made the trip so much easier than going it...

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