What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 826 reviews submitted in the last 12 months
Caroline Fraser (United Kingdom) -
Independent Travel, Aug 2016
Overall the trip was great, but there were a number of minor disappointments
Michael Schwartz (United States) -
Independent Travel, Aug 2016
We received amazing service!! Everything was extremely organized for us which made our trip run smoothly. At the...
Claire Oleary (United Kingdom) -
Independent Travel, Aug 2016
Great itinerary and super useful information.
Sarah Succee (Canada) -
Niseko Deluxe, Aug 2016
Trip was very well planned and tailored to my likes. Was unhappy about not receiving my mail package...
Hannah Myers (United States) -
Independent Travel, Aug 2016
InsideJapan made planning and enjoying the trip of a lifetime easier, more efficient, and stress free. Your...
Deborah Fant (United States) -
Classic Japan, Jul 2016
Loved it! This was the best vacation we've ever been on.
Catherine Wray (United Kingdom) -
Independent Travel, Jul 2016
Great advise on planning the trip, duration in each city. Fabulous step by step itinerary which made our...
Mary Norcliffe (United Kingdom) -
Independent Travel, Aug 2016
The service was tip top. IJT had absolutely everything covered. All our travel arrangements around Japan were fabulous,fully...
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