What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 823 reviews submitted in the last 12 months
Gertrud Porter (United Kingdom) -
Independent Travel, Sep 2016
We enjoyed the trip very much. It was quite exhausting at times partly because we had to get...
Janet Draper (United States) -
Hands On Japan, Sep 2016
I think you should make it very clear (for old folks like me!) that there was at least...
Emily Rose (United Kingdom) -
Japan Unmasked, Sep 2016
Really poor tour leadership, I was devastated as had planned for a long time. More like Japan un-experienced.
Mitesh Amin (United Kingdom) -
Golden Route, Oct 2016
Service was first class. Always kept informed and tailor made to my specific requirements. The tour was brilliantly...
Elizabeth Mcdougall (United Kingdom) -
Independent Travel, Aug 2016
Inside Japan offer a fantastic service, they were great at helping us to break down our itinerary and...
Katherine Daley (United Kingdom) -
InsideJapan's Manga & Anime, Sep 2016
Hattie created a perfect trip for us. It was easy to book and everyone I spoke to were...
Jason Castro (United States) -
Golden Route, Aug 2016
Amazing company. I have told everyone who you were and the level of service you provided. ...
Genia Bainbridge (United Kingdom) -
Hidden Japan, Sep 2016
Very good briefing notes. A well-constructed tour with plenty of variety. The small size of the group was...
Ashley Bluff (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Sep 2016
The tour was perfect and exactly what I was looking for with the blend of the old traditional...