What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 920 reviews submitted in the last 12 months

Search Reviews

Showing reviews 37-45 of 4405

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Vasuki Mohanram (Sri Lanka) -
Independent Travel, Dec 2016

Good

The trip was very good.. Sophie had planned our trip carefully helping us cover a lot of cities...

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Janet Barnett (United Kingdom) -
Best of Japan, Nov 2016

Excellent

We liked the way you could tailor your own itinerary and the 'mix and match' way you could...

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Peter Weertman (United States) -
Independent Travel, Oct 2016

Excellent

Alice put together a wonderful trip for us. She talked to us about our interests and built a...

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Alison Parkinson (United Kingdom) -
Independent Travel, Nov 2016

Excellent

Using your service I achieved my objective of hotels and travel organised and i could organise the rest...

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Angela Kukula -
Independent Travel, Oct 2016

Good

We were perhaps a bit different to your usual clients as we already knew Japan well and spoke...

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Stacia Kargman (United States) -
Independent Travel, Dec 2016

Excellent

Everything was perfect!

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Salvador Rico Amaro (United States) -
Independent Travel, Nov 2016

Excellent

We had the best honeymoon and trip we have ever had. The experience with InsideJapan was incredible. We...

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David Mckenna (United Kingdom) -
InsideJapan's Manga & Anime, Nov 2016

Excellent

Really helpful, you had thought of almost everything. Very impressed with the attention to detail, the suggested activities...

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Rosemary Hatherley (United Kingdom) -
Independent Travel, Dec 2016

Excellent

This is the first time we have used a specialised travel company to book a holiday - it...

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