What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 915 reviews submitted in the last 12 months
Milvia Anici (Brazil) -
Japan Unmasked, Jul 2017
Both the arrangements with Simona and the service offered in Japan were outstanding.
Milvia Anici (Brazil) -
Japan Unmasked, Jul 2017
Both the arrangements with Simona and the service offered in Japan were outstanding.
John Gosling (United Kingdom) -
Independent Travel, Jul 2017
We looked at a number of options for travel to Japan, from general high-street travel agents to specialist...
Claire Serafini (United Kingdom) -
Independent Travel, Jul 2017
We were very impressed with the service we received before we went to Japan - Kester was really...
Monchai Ngamsanga (United States) -
Independent Travel, Jul 2017
The service was exceptional. Sally did an impressive job putting everything together according to my requests within a...
Mark Mcmullen (Switzerland) -
Independent Travel, Jul 2017
Ali Muskett was very good and very helpful. The itinerary was good, although we probably should have had...
Hannes Dempewolf (Germany) -
Independent Travel, Jul 2017
We were extremely pleased with the service and the trip in general
Robert Litchfield (United Kingdom) -
Independent Travel, Jul 2017
A very positive experience, well planned, good communication, knowledgeable tour guides.
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