What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 964 reviews submitted in the last 12 months

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Showing reviews 37-45 of 5205

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Dominica Moad (United Kingdom) -
Independent Travel, Oct 2017

Excellent

Our family just loved Japan, and our trip was so well organised all we had to do was...

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Robert Breisblatt (United States) -
Independent Travel, Oct 2017

Excellent

Everything went as expected. There were no negative surprises.

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Kenneth Nowick (United States) -
Independent Travel, Oct 2017

Excellent

My wife and I had a wonderful time. Our three guides were knowledgeable, personal, and gave us...

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Richard Southey (United Kingdom) -
Independent Travel, Oct 2017

Good

Very efficient and well-organised. Comprehensive information packs

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Susan Bradley-jones (United Kingdom) -
Traditional Japan, Oct 2017

Excellent

Very good service from IJ with alot of attention given to getting the details of the itinerary correct

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Jay Levine (United States) -
Independent Travel, Aug 2017

Excellent

Lots of info pre trip in the booklets sent The hotels were all very satisfactory and well located

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Laura Dunn (United Kingdom) -
Japan Unmasked, Oct 2017

Excellent

Efficient, well thought out tour, great value for money. No hassle at all throughout booking etc

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Jennifer Cassidy (Australia) -
Tokaido Trail, Oct 2017

Excellent

Communication before the tour and at other times was efficient and timely. The small group tour was a...

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Marjorie Keggans (United Kingdom) -
Japan Enchantment, Oct 2017

Excellent

Very helpful and knowledgeable and efficient with receipts arriving very promptly. Many other companies could learn from...

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