What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 721 reviews submitted in the last 12 months

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Showing reviews 37-45 of 3500

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Alan Orbell (United Kingdom) -
Japan Enchantment, Nov 2015

Excellent

The entire trip was faultlessly run from beginning to end

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Veronica Pearce (United Kingdom) -
Kyushu Elements, Nov 2015

Excellent

A brilliantly designed tour which offered non-Japanese speakers like myself probably the most indepth tour possible

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Samantha Reynolds (United Kingdom) -
Independent Travel, Nov 2015

Excellent

I cannot fault the service and help we received from InsideJapan Tours! Every little thing was covered, and...

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Simon Reed (United Kingdom) -
Independent Travel, Dec 2015

Excellent

very good service , great suggestions and as before first class trip

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Sophie Marette (United Kingdom) -
Independent Travel, Nov 2015

Excellent

Alison was great. Always replying very quickly to my emails. Just one thing though, she didn't tell me...

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Jeannisse Theagene (United States) -
Independent Travel, Dec 2015

Excellent

The service was spectacular, there never was an awkward moment or a situation outside of our control. The...

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Rebecca Boston (United Kingdom) -
Independent Travel, Oct 2015

Excellent

Everyone at Inside Japan was extremely helpful and really cared about providing a high quality of service to...

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Joanna Warwick (United Kingdom) -
Independent Travel, Oct 2015

Good

The service was generally good but I was handed over from one team member to another at one...

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Leigh Renfrow (United States) -
Japan Unmasked, Nov 2015

Excellent

Was totally pleased with all aspects of the trip

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