What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 896 reviews submitted in the last 12 months

Search Reviews

Showing reviews 37-45 of 4315

Or go to page: 5 | 6 | 7 | 8 | 9 |
Prev 9 | Next 9

Pat And Jim Robinson -
Best of Japan, Sep 2016

Excellent

Superbly organised and high quality of accommodation. We were particularly impressed with the very rapid response by the...

Read more >

Mr P E Markham -
Japan Enchantment, Oct 2016

Excellent

As indicated. Well done.

Read more >

Guy And Nikki -
Independent Travel, Oct 2016

Excellent

Lily and Inside Japan generally were fantastic. they understood our needs, and made our holiday as convenient and...

Read more >

Sue Stone -
Japan Enchantment, Oct 2016

Good

your service gave me confidence

Read more >

Sandra Stewart -
Tokaido Trail, Oct 2016

Excellent

I have always found the service provided to be excellent. I enjoy the style and comfort of...

Read more >

Marta Hunt -
Japan Enchantment, Oct 2016

Excellent

It lived up to all my expectations and more! Well organised, good choice of hotels, extensive list of...

Read more >

Michele Shoebridge -
Japan Enchantment, Nov 2016

Excellent

The tour was well organised, accommodation was good and the places we visited were varied which made it...

Read more >

Tim Hailey -
A Northern Soul, Oct 2016

Good

service was always friendly and -professional but some parts were disappointing

Read more >

Simmy Sanghera -
Golden Route, Sep 2016

Excellent

Everything was very well organised - I felt I had enough free time to plan aspects of my...

Read more >