What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 976 reviews submitted in the last 12 months

Search Reviews

Showing reviews 37-45 of 5348

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Anna Casas (United States) -
Independent Travel, Dec 2017

Excellent

The level of expertise and service was exceptional!

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Anne Haller (United States) -
Independent Travel, Oct 2017

Excellent

We were able to reach your office in Japan with ease, when we could not travel due to...

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Matthew Berk (United States) -
HYPERJAPAN's J-Pop & Go! , Sep 2017

Excellent

I had a great time on this tour! As a single traveler I was worried about negotiating a...

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Amanda Proctor (United Kingdom) -
Independent Travel, Nov 2017

Excellent

Excellent destination knowledge compared with most I have used and felt like Lily was really organising what we...

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Louise Schneider (United States) -
Independent Travel, Oct 2017

Excellent

It was quite easy to get around with the information provided. We so appreciated this. We appreciated having...

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Simon Powell (United Kingdom) -
Independent Travel, Oct 2017

Excellent

Excellent documentation and advice provided. You really had thought of everything we needed to know.

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Natalia Wykes (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Nov 2017

Excellent

From start to finish, the service I received was second to none!

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Stephen Davies (United Kingdom) -
Independent Travel, Oct 2017

Excellent

From planning, to the experience in Japan, we could not have been happier with Inside Japan. Outstanding. We...

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Nina Hanzlikova (Ireland) -
7 Night Price Cruncher, Oct 2017

Excellent

InsideJapan did an excellent job with our holiday. Since we were going on a 2 week trip, they...

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