What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 1029 reviews submitted in the last 12 months
Carolyn Heathcote (United Kingdom) -
All-In Japan, Mar 2018
The arrangements made by Inside Japan were very good and everything went off very smoothly.
Gillian Bridgett (United Kingdom) -
Spring Elegance, Mar 2018
We had a wonderful holiday. The itinerary and tour leader ensured that we got as varied an experience...
Jennie Moss (United Kingdom) -
Spring Elegance, Mar 2018
Great company. When dealing with them I was confident that they knew the country they were selling,...
Tatjana Latinovic (Iceland) -
Independent Travel, Mar 2018
The trip truly exceeded our expectations. It was very well organized and fairly easy to follow instructions provided...
Elizabeth Harris (United Kingdom) -
Independent Travel, Mar 2018
Fantastic service and a brilliantly put together itinerary. It was the best holiday we have ever had.
Geraldine Pleasance (United Kingdom) -
Tokaido Trail, Mar 2018
The travel consultant Mark was very helpful regarding email and verbal contact. I did find the portal a...
Elizabeth Hughes (United Kingdom) -
Golden Route, Mar 2018
We were very pleased with the service we received and the advice we were given when putting together...
Sobana Nallaiah (United Kingdom) -
Golden Route, Apr 2018
We found that everything was really well explained and that we had all the details that we needed...
David Inadomi (United States) -
Independent Travel, Mar 2018
IJT provided excellent service that allowed our family to have an independent trip with an awesome support system.
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