What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 566 reviews submitted in the last 12 months
Jennifer Jones -
HYPERJAPAN's J-Pop & Go! , Oct 2014
The level of service we received from InsideJapan Tours far exceeded our highest expectations. By far, the best...
Sally Miller -
Independent Travel, Oct 2014
Everything went like clockwork and the hotels chosen for us in cities were always well positioned as regards...
John Lambert -
Independent Travel, Nov 2014
great selection of hotel and places to visit, would be impossible without your help
Katharine Oscroft -
Independent Travel, Nov 2014
Emily was extremely helpful, friendly and excited about our travels. Japanese office was very helpful in getting...
Victoria Goode -
JIH, Oct 2014
The itinerary was great and very tailored to us. To have a consultant so familiar with Japan and...
Bonnie Mccall -
Independent Travel, Nov 2014
We had a wonderful stay in Japan and everything went very smoothly.
Helen Brown -
Tokaido Trail, Nov 2014
The service was excellent, everything was really well organised so I could just enjoy the holiday and not...
Dominika Szewczyk -
Tokaido Trail, Nov 2014
The service was very impressive. The team answered every question I had. I was very pleasantly surprised with...
Samuel Bassett -
MANGA, Nov 2014
Very pleased with you as a tour operator. Everything went smoothly and to plan, it was well organised....
+ 44 117 370 9751