What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 781 reviews submitted in the last 12 months

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Showing reviews 37-45 of 3806

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Peter Talboys (United Kingdom) -
Hidden Japan, Apr 2016

Good

Excellent service before and during the holiday.

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Michael Hague (United Kingdom) -
Independent Travel, Mar 2016

Excellent

We felt extremely well-taken care of right from the first call to IJT. Hattie was our first point...

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Irina Tint (United States) -
Hidden Japan, Apr 2016

Excellent

Well planned tour. Excellent tour leader.

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Lindsay Holden (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Inside Japan were very organized in putting our trip together. They provided different options to incorporate what...

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Kim Dines (United Kingdom) -
Independent Travel, Apr 2016

Good

Very well put together, we got to stay in such a variety of places. There were some places...

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Paul Gabraiel (United Kingdom) -
Independent Travel, Mar 2016

Excellent

InsideJapan made booking our holiday hassle-free and the travel pack we received before going provided all the important...

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Lawrence Lesser (United States) -
Independent Travel, Apr 2016

Excellent

Everything was excellent and as anticipated

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Gillian Henchley (United Kingdom) -
Independent Travel, Apr 2016

Excellent

We loved Japan - the level of respect that the Japanese show each other and travellers is remarkable,...

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Ann Mcilhinney (United Kingdom) -
Hidden Japan, Apr 2016

Excellent

The service both before and during the holiday was excellent. We had a wonderful holiday, which left us...

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