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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3028 reviews submitted in the last 3 years
David (Great Britain (UK)) - Independent Travel, May 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Will and the team in Japan were absolutely incredible. They answered everything efficiently and quickly. For example. We had one problem in Kii-Katsuura with the hotel. We asked for some help in sorting out a different hotel and it was done within hours. Excellent service
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2. Consultant name and satisfaction rating:
Will. Was very well informed and answered everything we asked about in detail every time. I would not only recommend your company but I would recommend anyone to ask for Will as their main consultant.
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3. How would you rate your package in terms of value for money?
No Answer Given
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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8. Would you consider travelling to Japan again?
No Answer Given
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9. Would you travel again with InsideJapan Tours?
No Answer Given
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