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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2478 reviews submitted in the last 3 years
Nigel (United Kingdom) - Traditional Japan, Mar 2023
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Overall it was very impressive, almost flawless but not quite.
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2. Consultant name and satisfaction rating:
James Knill was excellent, nearly always available and, if not, quick to come back to me. Knowledgeable.
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3. How would you rate your package in terms of value for money?
Excellent
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4. How would you rate the accommodation against your expectations?
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5. Please give us your comments on the transport included in your package.
Good and brilliantly organised. However, you could have saved £200 by not having a private car take us back to Narita from Shinjuku. We were quite capable of taking a train.
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6. Please comment on any professional guiding included in your package?
Guides were excellent.
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
The itinerary was well thought through and the military logistics brilliantly executed. The dongle was brilliant.
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