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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3016 reviews submitted in the last 3 years
Elizabeth (Canada) - Japan Unmasked, May 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Quality communication and information about our trip that helped us in preparation for our Inside Japan tour.
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2. Tour Leader name and satisfaction rating
Guchi was amazing. We couldn’t have asked for a better guide/leader. Everything was on time and we were well looked after. Guchi’s guidance and knowledge was outstanding. We wouldn’t have accomplished so much in two weeks without him. He was always available and had a calmness about him that provided a level of comfort all.
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3. Consultant name and satisfaction rating:
We went through two travel consultants as one left during our pre trip preparation and planning period. Everything went smoothly with the transition form one to the other.
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4. How would you rate your package in terms of value for money?
No Answer Given
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5. How would you rate the accommodation against your expectations?
No Answer Given
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6. Please give us your comments on the transport included in your package.
No Answer Given
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7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
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8. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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9. Would you consider travelling to Japan again?
No Answer Given
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10. Would you travel again with InsideJapan Tours?
No Answer Given
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