What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2356 reviews submitted in the last 3 years
Mindy (United States) -
Independent Travel, Dec 2024
Everything was terrific- the itinerary, the guides, the help on the ground from the local team.
Wade (Australia) -
Independent Travel, Dec 2024
Helpful to have someone who knows the area so well to put an itinerary together
Sarah (United States) -
Independent Travel, Nov 2024
Very well organized. Great communication
Daniel (United Kingdom) -
Independent Travel, Dec 2024
Inside Japan was around £4000 more expensive than Trailfinders but it was worth it Good staff who retunned my...
Melissa (United States) -
Independent Travel, Dec 2024
Selection of hotels and their locations was very good. Some of the tour guides were outstanding — particularly...
Christy (United States) -
Best of Japan, Nov 2024
The Inside Japan service was excellent. Hotel bookings, guides and experiences all booked correctly and we did not...
Heather (United Kingdom) -
Best of Japan, Nov 2024
The help and advice we received in planning our trip was excellent and made the whole thing a...
Adrian (United States) -
Independent Travel, Nov 2024
Angela could not have been a better representative for our trip to Japan.