What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2356 reviews submitted in the last 3 years
Ian (United Kingdom) -
Independent Travel, Feb 2025
We had a good varied trip planned and Everything worked as planned and good to have the local...
Kristy (Australia) -
Independent Travel, Dec 2024
Excellent ,everything went well .No problems at all
Scott (United States) -
Winter Highlights, Jan 2025
Winter Highlights was a well planned tour. Descriptions of the tour were quite accurate. Including Hokkaido on the...
Joseph (United States) -
Independent Travel, Dec 2024
Allison was the difference maker, she helped us plan on trip knowing what we were looking to do.
Linley (Australia) -
Japan Unmasked, Feb 2025
Excellent communication, phone, email and website. Good processes for payment. Branding is clear and attractive. So very grateful...
Judith (New Zealand) -
Winter Highlights, Jan 2025
Fantastic guide and good tour content
Kyle (United Kingdom) -
Independent Travel, Feb 2025
Really thoughtful trip planning. Great itinerary.
Elizabeth (Australia) -
Independent Travel, Jan 2025
We were very pleased to have the support of the staff in Japan during our independent trip to...
Karen (United States) -
Independent Travel, Nov 2024
Inside Japan Tours was recommended to us by a friends who had worked in Japan and they felt...