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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2963 reviews submitted in the last 3 years
Robert (United States) - Kumano Kodo Three-Night Module (Advanced Hiking), Mar 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Joseph knowledge of the area was excellent and he helped us craft a trip involving self guided IJ tour and our own itinerary
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2. Consultant name and satisfaction rating:
Very helpful on our side trip to Minoh
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3. How would you rate your package in terms of value for money?
Average
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
worked out well
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6. Please comment on any professional guiding included in your package?
the only guide we had was Kumano Kudo orientation and that was excellent
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Maybe
My son and I have experience traveling to Japan but wanted assistance in arranging the Kumano Kodo hike and accommodations. We benefited from Joseph's knowledge having lived in Minoh area but overall the budget was higher than we preferred.
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