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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3026 reviews submitted in the last 3 years
Maria (Great Britain (UK)) - Independent Travel, May 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Excellent planning, attention to detail, consideration of our requests and interests. This was our second trip with Inside Japan.
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2. Consultant name and satisfaction rating:
Friendly, knowledgeable, attentive
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3. How would you rate your package in terms of value for money?
Excellent
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
Good choice of transport methods, reasonable timings
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6. Please comment on any professional guiding included in your package?
We had Yamehla in Osaka (Arigato tours) and Jason in Hong Kong. Both good but Jason a bit on the formal side more challenging to engage.
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
I have used Inside Japan Tours 2 times and Inside Asia once. In all of those occasions we have had a fantastic experience, tailored to our needs and interests.
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