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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3026 reviews submitted in the last 3 years
M Carol (United States) - Discover Japan, Nov 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Great tour. Highly recommend. Interesting fellow travelers
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2. Tour Leader name and satisfaction rating
Tatsuro always suggested places to eat that were excellent and made choosing easy. Highly knowledgeable and supportive guide.
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3. Consultant name and satisfaction rating:
Easily and quickly changed the date of the tour without penalty.
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4. How would you rate your package in terms of value for money?
No Answer Given
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5. How would you rate the accommodation against your expectations?
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6. Please give us your comments on the transport included in your package.
Enjoy the multiple transports..fast train, local train, subway.
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7. Please tell us your thoughts on the meals included during your tour.
The final night meal, chosen by Tatsuro, was the most delicious of the whole trip.
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8. How do you rate the usefulness and standard of information in the Info-Pack?
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9. Would you consider travelling to Japan again?
Yes
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10. Would you travel again with InsideJapan Tours?
Yes
This was our second Inside Japan Tour. It again exceeded our expectations. Very well planned itinerary for the Tokaido Trail tour.
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