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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3023 reviews submitted in the last 3 years
Danna - Independent Travel, May 2026
(Booked through an agent)
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Very well organized, planned and documented. Everything went off as planned and really made the trip stress free.
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2. How would you rate your package in terms of value for money?
Excellent
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3. How would you rate the accommodation against your expectations?
No Answer Given
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4. Please give us your comments on the transport included in your package.
Stress free and it was a good balance of private and s public transportation.
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5. Please comment on any professional guiding included in your package?
We had 4 guided tours, 2 food and market experiences and 2 sights and hitting critical spots for us. In reflecting back it was a jam packed agenda, but we would have not been able to accomplish our goals without these tours.
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6. How do you rate the usefulness and standard of information in the Info-Pack?
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7. Would you consider travelling to Japan again?
Yes
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8. Would you travel again with InsideJapan Tours?
Yes
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