What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3025 reviews submitted in the last 3 years
Andrew (Great Britain (UK)) -
Independent Travel, Apr 2026
Our ‘inside Japan’ self guided tour surpassed our expectations well & truly. Our experience in Japan was varied...
Michael (Great Britain (UK)) -
Independent Travel, Jun 2026
We were very impressed from the start. Archie listened to what we wanted and put together an...
Arthur (Great Britain (UK)) -
Classic Japan (2026), Jun 2026
everything was great, from booking to itinerary to tour group leader.
Darren (Great Britain (UK)) -
Japan Unmasked, May 2026
Overall, I was very impressed with the service provided by InsideJapan before departure. The information provided was clear,...
Gillian (United States) -
Summer Elegance, May 2026
This was our first time traveling with Inside Japan. Our entire experience felt seamless and extremely enjoyable.
Lisa (United States) -
Traditional Japan, Jun 2026
Very responsive to my interests and requests. Available to answer questions both before and during the trip....
Ellen (United States) -
Independent Travel, May 2026
Phenomenal support through every step of the process. As a first-time solo international traveler, I had a lot...
Judith (Great Britain (UK)) -
A Northern Soul, May 2026
Never having been on a tour before I found right from the start being able to be in...
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