What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2928 reviews submitted in the last 3 years
Linda (Great Britain (UK)) -
Hidden Japan, Apr 2026
2nd trip with IJ. As previously, great support in planning the trip and all went well, I loved...
Elizabeth (Australia) -
All-In Japan, Apr 2026
It was well thought out. Starting with the drumming session was a master stroke.
Elizabeth (Australia) -
All-In Japan, Apr 2026
It was well thought out. Starting with the drumming session was a master stroke.
Elizabeth (Australia) -
All-In Japan, Apr 2026
It was well thought out. Starting with the drumming session was a master stroke.
Ellen (Great Britain (UK)) -
Independent Travel, Mar 2026
The service from InsideJapan was excellent from start to finish. We have never booked any holidays through a...
Jo (Great Britain (UK)) -
Spring Elegance, Apr 2026
Tristan was very helpful with advice regarding the trip and also with our add on to Thailand. The pre-holiday...
Jose (Great Britain (UK)) -
Independent Travel, Mar 2026
Overall, our trip was fantastic.
Karen (United States) -
Hidden Japan, Apr 2026
I had a wonderful time! The tour guide, Savannah Sutton, was so helpful and fun. The...
Geoffrey (Great Britain (UK)) -
All-In Japan, Apr 2026
Sarah was always, co-operative, gave good advice without any trace of pushiness and was a pleasure do deal...
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