What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1509 reviews submitted in the last 3 years
Mariana (Australia) -
Independent Travel, Jul 2024
I had a fabulous experience dealing with Inside Japan Tours.From the initial contact, to engagement with the consultant...
Kimberly (United States) -
Independent Travel, Jun 2024
The accommodations and tickets were adequately secured in advance.
Jonathan (United States) -
Gastronomic Adventure, Jul 2024
Services were all as expected and on time, with our hotels all having reservations and information that was...
Tyson (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2024
Everything was as expected. No hiccups along the way. Tour leader, Finn, was awesome. Hotels/Restaurants...
Dennis (United States) -
Classic Japan, Jun 2024
All of our hotel and transportation arrangements were as described. Our tour contact persons were very nice and...
David (United Kingdom) -
Independent Travel, May 2024
All the arrangements worked like clockwork, from the moment we arrived in Tokyo until our return. We were...
Natacha (Australia) -
Independent Travel, May 2024
well organised and very good choice of itinerary
Leni (United States) -
Independent Travel, Jun 2024
Preparation and planning for the trip was adequate (initial planning was fine, then delayed communication as we neared...