What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2779 reviews submitted in the last 3 years
Christopher (United States) -
Independent Travel, Dec 2025
Hotels, tours, and transportation were all excellent.
Linda (United Kingdom) -
Traditional Japan, Nov 2025
Good communication, interesting suggestions, comprehensive information
Anna (United Kingdom) -
Independent Travel, Nov 2025
Everything was well planned, plenty of useful information provided as well as good options for accommodation, etc.
Sujatha (India) -
Autumn Elegance, Nov 2025
spent a magical two weeks experiencing the culture, food and natural beauty of Japan. Thanks to Inside Japan...
Deanna Seerden -
Independent Travel, Jul 2025
Kelly helped us decide what to see and do and adjusted our itinerary whenever we changed something. When...
Phillip (United Kingdom) -
Independent Travel, Nov 2025
Really great service and support - from advice and information on planning the trip to booking process and...
Joseph (United Kingdom) -
Independent Travel, Nov 2025
This was an absolutely ideal way for us to experience Japan, with maximum ease, enjoyment and confidence. We...
Ha (United States) -
Independent Travel, Nov 2025
Overall, the trip and service from travel agent Jenny Yoakum was great.
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