What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2683 reviews submitted in the last 3 years
Debra (United States) -
Autumn Elegance, Oct 2025
Inside Japan provided good service and created a worthwhile itinerary for the Autumn Elegance tour. The hotels were...
Hannah (Israel) -
Independent Travel, Oct 2025
Its always the guide/escort that will determine if the trip was good or not. He or she is...
Stuart (United Kingdom) -
Independent Travel, Oct 2025
The service from Sam initially was excellent to help us plan our trip and Emma helped finalise the...
Frances (United Kingdom) -
Independent Travel, Oct 2025
Everything worked out well and lived up to expectations
Paul (Spain) -
Must-see Japan, Oct 2025
We were very happy with the service from both Ali in helping us plan and Mike as an...
Debbie (Australia) -
Independent Travel, Nov 2025
Loved the support that was available via email or Whatsapp. Used the service a few times during our...
Eric (United States) -
Classic Japan, Oct 2025
Everything exceeded our expectations. The cities and excursions as well as the tour leader and accommodations were...
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office























