Working for InsideJapan
InsideJapan Tours is a dynamic travel company headquartered in Bristol, UK, with sales branches located in Broomfield, Colorado and Brisbane, Australia, and an operations branch based in Nagoya, Japan.
Since launching in 2000, our trips have been built on a genuine passion for travel and adventure. To this day, this is something that’s reflected by each member of our ever-expanding team, all of whom have experienced living, working and travelling in Japan and offer unrivalled advice and support.
Across the globe, our employees share a passion for our destinations, a belief in our brands, and a strong sense of collective values and purpose. We invest heavily in our people – from having a friendly, close-knit working environment with great team spirit, to providing opportunities for personal development, career progression and travel.

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Current Vacancies
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Travel Operations Team Leader
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for a Travel Operations Team Leader for our office in Bristol, UK with a view to joining the team in July 2023.
The Travel Operations Team Leader is accountable for the performance of Travel Operations Specialists and Travel Operations Assistants, ensuring Sales and Operations work seamlessly at both global and local level to facilitate the accurate and efficient delivery of self-guided and group tour bookings for our clients.
The Travel Operations Team Leader will be part of, and work closely with, our global Booking Delivery Team in the UK, US, Australia, and Japan.
Click here for full details of this role.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV and cover letter to [email protected].
Applications close: Sunday 18th June
Interviews: W/C 19th June
Start date: July 2023
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Flights Manager
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for a Flights Manager for our office in Bristol, UK with a view to joining the sales team from Summer 2023.
As a Flights Manager with Inside Travel Group, you'll be responsible for overseeing all aspects of our flights program, including negotiating contracts with our consolidators, managing relationships with airlines, and staying up to date on industry regulations and best practices. This is a new role within the business, and you will be responsible for a multi-million-pound annual spend. Experience in a flights management role is vital and you'll need strong communication and negotiation skills, with the ability to build and maintain relationships internally and externally.
Click here for full details of this role.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV to [email protected].
Applications close: Friday 26th May
First Interviews: From 30th May
Start date: July / August TBC
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Office Manager
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for an Office Manager for our office in Bristol, UK.
As the person in charge of making sure everything runs smoothly in our office, you'll have a big impact on our work environment. You'll be responsible for overseeing our office facilities and reception services, making sure we have a positive, welcoming workspace and that everything is functioning effectively and safely. As the first point of contact for visitors, you'll also be the friendly face that greets everyone who comes through our doors, including staff, customers, suppliers, and contractors. Your input will be invaluable in shaping our workplace culture and contributing to the company as a whole.
Click here for full details of this role.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV and cover letter to [email protected].
Applications close: 31st May
Interviews: W/C 5th June
Start date: July 2023
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Sales Team Leader
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for a Sales Team Leader for our office in Bristol, UK with a view to joining the team from August 2023.
As a Sales Team Leader, you’ll be accountable for the performance of your team of Travel Consultants (up to 7), maximizing their potential to convert suitable enquiries to bookings at a high rate while providing world-class customer service. Your role will be to coach, inspire, guide and motivate your team to get the most out of every individual, supporting them to hone their sales skills, deepen their destination knowledge and excel at customer service. You’ll hold them to account when they miss the mark, coaching them through challenges and difficult situations.
Click here for full details of this role.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV and cover letter to [email protected].
Applications close: 23rd June
Interviews: 26th June
Start date: August 2023
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Travel Consultants
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for Travel Consultants for our offices in Bristol, UK with a view to joining the sales team from August 2023.
As a Travel Consultant with Inside Travel Group, you'll put your excellent working knowledge of Japan to good use, familiarizing with our range of self-guided adventures to send your clients on cultural adventures that leave them in awe, from the minute they first get in touch to the moment they land back home. Exceptional communication skills are non-negotiable - you'll need confidence, charisma and the ability to engage in order to be at your best in this role. You’ll also have excellent time management, being able to manage competing tasks and prioritise them accordingly to ensure you deliver the very best service to our customers.
Click the relevant role for full details:
- Travel Consultant, Japan Specialist.
- Travel Consultant, South Korea Specialist.
- Travel Consultant, Southeast Asia Specialist.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV to [email protected].
Applications close: 16th June
Interviews: 19th June
Start date: August 2023
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Senior Travel Consultant
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for Senior Travel Consultants to join our offices in Bristol, UK with a view to joining the sales team from August 2023.
As an experienced Travel Consultant, you’ll use your existing sales experience and expansive destination knowledge to confidently and competently handle a wide range of enquiries. You’ll lead by example, consistently smashing your sales targets and converting enquiries at a high rate with a healthy profit margin, as well as acting as a role-model, mentor and peer support to more junior members of the team. Self-motivated, you will continually reflect on your own performance and personal development to stay ahead of the game.
Click the relevant role for full details:
- Senior Travel Consultant, Japan Specialist.
- Senior Travel Consultant, South Korea Specialist.
- Senior Travel Consultant, Southeast Asia Specialist.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV to [email protected].
Applications close: 16th June
Interviews: 19th June
Start date: August 2023
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Travel Operations Assistant (Booking Delivery Team)
Inside Travel Group - Brisbane, AU
Inside Travel Group is now recruiting a Travel Operations Assistant for our global Booking Delivery Team in Brisbane. This is an exciting opportunity for an administrator with a good knowledge of travel operations and a passion for providing an excellent support service to our clients.
As members of the Booking Delivery Team, the Travel Operations Assistant will be securing services for our client bookings and generating clients’ final travel documents, ensuring that the final documentation is prepared accurately and using the most up-to-date information.
As a Travel Operations Assistant, you will play a vital role in making sure that all the services are booked appropriately, you will issue transport tickets/vouchers, and also process daily administrative tasks related to sales, such as sending brochures and printing, compiling and sending travel documents to our clients.
Click here for full details of this role.
If this role is of interest, please apply now by sending an up-to-date CV and a cover letter giving details of your relevant skills and experience to: [email protected]
Applications close: Sunday 23rd, April 2023
Interviews: From Monday 24th, April 2023
Start date: May 2023
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Service Delivery Manager (IT Team)
Inside Travel Group – Bristol, UK
Inside Travel Group is recruiting for a Service Delivery Manager for our Global IT Services function in Bristol. This is an exciting opportunity for somebody with significant experience across all aspects of a Service Desk; as well as strong technical knowledge of the Microsoft 365 E5 application stack, Microsoft Intune and Azure Active Directory.
As a member of the Global IT function, the Service Delivery Manager will be expected to build, manage, and develop an IT Service team that ensures that our end users across the globe have a safe, secure, and enjoyable IT experience that enhances their ability to succeed in their roles.
Click here for full details of this role.
If this role is of interest, please apply now by sending an up-to-date CV and a cover letter giving details of your relevant skills and experience to: [email protected].
Applications close: Ongoing
Interviews: Ongoing
Start date: TBC
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Travel Operations Specialist (Booking Delivery Team)
Inside Travel Group - Broomfield, US
Inside Travel Group is currently accepting applications for a Travel Operations Specialist for our office in Broomfield, CO with a view to joining the team in June/July 2023.
The Travel Operations Specialist will be responsible for the operational delivery of our trips, actioning reservation requests and generating client documents in line with agreed service levels to ensure our trips are delivered in an efficient and cost-effective way.
The Travel Operations Specialist will be part of, and work closely with, our global Booking Delivery Team in the UK, US, Australia, and Japan to process administrative tasks and responsibilities, as well as providing guidance to temporary members of the team.
Click here for full details of this role.
If the above role is of interest, please send an up-to-date CV and cover letter to [email protected].
Applications close: Thursday, 8th June 2023
Interviews: Ongoing
Start date: TBC
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Travel Operations Specialist (Booking Delivery Team)
Inside Travel Group - Bristol, UK
Inside Travel Group is currently accepting applications for a Travel Operations Specialist for our office in Bristol, UK with a view to joining the team in July 2023.
The Travel Operations Specialist will be responsible for the operational delivery of our trips, actioning reservation requests and generating client documents in line with agreed service levels to ensure our trips are delivered in an efficient and cost-effective way.
The Travel Operations Specialist will be part of, and work closely with, our global Booking Delivery Team in the UK, US, Australia, and Japan to process administrative tasks and responsibilities, as well as providing guidance to temporary members of the team.
Click here for full details of this role.
Think you've got what it takes? If the above role is of interest, please send an up-to-date CV to [email protected].
Applications close: Sunday 18th June
Interviews: W/C 19th June
Start date: July 2023
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Commercial Finance Analyst
Inside Travel Group – Bristol, UK
At Inside Travel Group, we’re seeking a Commercial Finance Analyst for our global HQ in central Bristol, with a view to joining the team from May 2023. If you’re a recently qualified ACCA/CIMA/ACA accountant with commercial experience, wanting a role working closely with the business where you can make a huge impact, then this is for you!
Commercial Finance is a relatively new function at Inside Travel Group with the vision to becoming a real value-adding and business-oriented function, helping the business to drive performance and realise its ambitious, investor-backed growth aspirations through effective business partnering and providing commercial insight. As only the second member of a brand-new team, you will play a key role within an exciting and evolving part of the organisation with plenty of opportunity to influence and make a huge impact.
Reporting into the Commercial Finance Manager, this role is critical as we look to strengthen our core FP&A processes and will play a key part in developing our analytics, data and reporting capabilities. You will also act as Finance Business Partner to the Sales teams providing financial support and challenge for driving key initiatives, supporting decision-making, and improving performance.
Click here for full details of this role.
If the above role is of interest, please send an up-to-date CV and cover letter to [email protected]
Applications close: Ongoing
Interviews: Ongoing
Start date: Early May 2023
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Travel Consultants – register your interest
Inside Travel Group - Global
We regularly recruit for Travel Consultants to join our sales teams in our UK, US and AUS branches and will be looking to find fantastic candidates for various start dates throughout 2023. If you would be interested in a role as a Japan, South Korea or Southeast Asia Specialist, please express your interest by sending an up-to-date CV and short cover letter to [email protected].
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Register your interest
HR Contact
Contact: Shirley Payne, HR Manager
Email: [email protected]
Telephone: 44 (0)117 370 9750.
InsideJapan Tours has offices in the UK, USA, Australia and Japan. If there are no current vacancies advertised on our website, or none that match your specific skills and experience, please feel free to fill out the application form below to register your interest, as we are always on the lookout for talented people; you can also submit a copy of your up-to-date CV. When a suitable vacancy does become available, we will contact you again, in order for you to make a specific application:
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NB. We may process your personal data where necessary for legal, personnel, administrative and management purposes, in order to deal with applications for positions with us (even if unsuccessful). We will not keep your personal data for longer than is necessary for the purposes specified in the IJT HR Data Protection Policy; where it is no longer required, it will be destroyed or erased as appropriate.