What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2481 reviews submitted in the last 3 years
Salima Shariff - Independent Travel, Oct 2013
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Well organised
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2. Consultant name and satisfaction rating:
Very responsive and informative
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3. How would you rate your package in terms of value for money?
Good
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4. How would you rate the accommodation against your expectations?
I loved the variety of the accommodaion which were to a high standard
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5. Please give us your comments on the transport included in your package.
All coordinated and worked!
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6. Please comment on any professional guiding included in your package?
The guides made the holiday for us. They
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Maybe
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9. Would you travel again with InsideJapan Tours?
Yes
well organised, good advice, great on the ground support