What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2483 reviews submitted in the last 3 years
Matthew Craske (United States) -
Independent Travel, May 2015
Everything went smoothly and very well organized. All of the tour guides were great.
Louise Way (United Kingdom) -
Independent Travel, Jun 2015
A lot of interesting activities were planned and we had a lot of fun in Japan. The transport...
Elaine Robertson (United Kingdom) -
Independent Travel, Jun 2015
I felt that you listened to what I was after and were able to plan a trip which...
Leanne Nieters (United States) -
Independent Travel, Jun 2015
Our trip progressed seamlessly from start to finish. This was my first time using a travel company...
Simone Stuart-cole (United Kingdom) -
Independent Travel, Jun 2015
The service we received from all the staff at IJT was excellent, we really couldnt have asked for...
Sylvia Vanderspek (United States) -
HYPERJAPAN's J-Pop & Go! , Jun 2015
Mark our tour guide took care of everything which was wonderful since I would normally be worrying about...
Sylvia Vanderspek (United States) -
HYPERJAPAN's J-Pop & Go! , Jun 2015
Mark our tour guide took care of everything which was wonderful since I would normally be worrying about...
Nina Walton (Australia) -
Independent Travel, Jun 2015
Fantastic! Definitely use you again, and recommend to other people. The perfect level of guidance for us (we...