What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2217 reviews submitted in the last 3 years
Tina Lawton (United Kingdom) -
Independent Travel, Oct 2015
The trip was well organised and Martin answered all our questions. I was pleased and surprised to receive...
Osna Fenner (United States) -
Independent Travel, Sep 2015
All service before and during our trip was fabulous. We loved Japan. Trip paced wonderfully for this...
Graham Mackenzie (United Kingdom) -
Independent Travel, Oct 2015
This was a really excellent and enjoyable holiday. Inside Japan put together a very good itinerary and the...
Belinda Goodwin (United Kingdom) -
Classic Japan, Oct 2015
Excellent service . Approachable and efficient
Tiffany Craig (United States) -
Traditional Japan, Oct 2015
I would have rated Excellent if not for the poor hotel selections. The itinerary and guides were wonderful.
Sophie Herron (United Kingdom) -
Japan Unmasked, Oct 2015
Smooth experience start to finish, all information needed was available, fantastic tour leader
Nicky Lamprecht (South Africa) -
Japan Unmasked, Sep 2015
Everything about the tour exceeded my expectations. I was thoroughly impressed with the service and facilitation on all...
Nawshrat Dhalla (United Kingdom) -
Independent Travel, Oct 2015
Reliable operator and knowledgeable staff.
Danielle Santal-morrill (United States) -
Japan Enchantment, Oct 2015
Beautifully organized, beautifully led by Brett, superb itinerary... One additional comment: the 12 other travelers were superb...