What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1315 reviews submitted in the last 3 years
Keith (United Kingdom) -
All-In Japan, Apr 2024
Excellent organisation. Plenty of pre-trip information and assistance
Sally (United States) -
Spring Elegance, Apr 2024
The tour was even better than expected! The tour leader was fabulous and the itinerary as wonderful as...
Richard (United Kingdom) -
Independent Travel, Apr 2024
It was a very well organised trip, due largely to everything being supplied and where it was meant...
Pamela (United States) -
Independent Travel, Apr 2024
Communication occurred in a timely manner. Amy listened to what we wanted and planned accordingly.
Jean (United Kingdom) -
Spring Elegance, Apr 2024
We had a wonderful holiday. The tour was as described and we saw and experienced so many...
George (United Kingdom) -
Spring Elegance, Mar 2024
The service we received from Inside Japan was everything we would have wished for and the experience inside...
John (United Kingdom) -
Independent Travel, Mar 2024
A very impressive service from start to finish. The depth of information and guidance provided for each day...