What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1310 reviews submitted in the last 3 years
Paul (United Kingdom) -
Independent Travel, Apr 2024
Excellent service, attention to detail was amazing and made the travel between locations pretty easy. Destination info...
Ronald (Canada) -
All-In Japan, Mar 2024
Our trip was great. Service was excellent from booking right through to transport to the airport for...
Sarah (United Kingdom) -
Traditional Japan, Mar 2024
excellent service from Inside Japan Tours and a wonderful experience in Japan.
Susan (United Kingdom) -
Independent Travel, Mar 2024
Above and beyond our expectations. A wonderful trip. Precise and thoughtful arrangements made a long and complex tour...
Amanda (United States) -
Independent Travel, Apr 2024
we had a good experience with the service we received
Keith (United Kingdom) -
All-In Japan, Apr 2024
Excellent organisation. Plenty of pre-trip information and assistance
Sally (United States) -
Spring Elegance, Apr 2024
The tour was even better than expected! The tour leader was fabulous and the itinerary as wonderful as...
Richard (United Kingdom) -
Independent Travel, Apr 2024
It was a very well organised trip, due largely to everything being supplied and where it was meant...