What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2495 reviews submitted in the last 3 years
Barry (Australia) -
Hidden Japan, Apr 2025
Most impressed with Fergal on how he runs the tours to keep a good momentum and happy camaraderie...
Vivian (United States) -
Independent Travel, Apr 2025
Karin compiled an efficient and thoughtful itinerary and experiences that created many memories that will stay with us...
Song (United States) -
Independent Travel, Apr 2025
Very informative and down to earth service.
Matthew (United Kingdom) -
Best of Japan, Apr 2025
Overall very well organised & executed. On-the-ground were super attentive. The whole trip went smoothly & hence it...
Peter (Canada) -
Discover Japan, Apr 2025
Excellent services from the day we decided to book our trip to our experiences on the trip.
Jamie (United Kingdom) -
Independent Travel, Apr 2025
Very helpful, Well organised and listened to our feedback