UK
Australia
USA
What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3006 reviews submitted in the last 3 years
Linda (United States) - Independent Travel, Jun 2026
-
1. How would you describe your overall level of satisfaction with us as your tour operator?
Expertly planned, our InsideJapan Your Info pack very useful, all our guides in Kyoto and Hokkaido were excellent, online and telephone help line were very responsive and decisive in answering our questions or minor issue had… We enjoyed our trip with measly.
-
2. Consultant name and satisfaction rating:
Henry was excellent in helping me plan and putting together great guides for both Kyoto and Hokkaido. My 2 16 year old grands really liked Mr Ito. All our guides were excellent.
-
3. How would you rate your package in terms of value for money?
No Answer Given
-
4. How would you rate the accommodation against your expectations?
No Answer Given
-
5. Please give us your comments on the transport included in your package.
No Answer Given
-
6. Please comment on any professional guiding included in your package?
No Answer Given
-
7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
-
8. Would you consider travelling to Japan again?
No Answer Given
-
9. Would you travel again with InsideJapan Tours?
No Answer Given
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
