What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2956 reviews submitted in the last 3 years
Jane (Great Britain (UK)) -
Must-see Japan, Jan 2026
Simply the best trip I have ever taken. Loved every minute of it. I was worried that travelling...
Jennifer (United States) -
Classic Japan (2026), Apr 2026
The credit for the wonderful tour all goes to Kinga, she was magnificent! The hotels and ryokans were...
Lesley (Great Britain (UK)) -
All-In Japan, Apr 2026
By the end of the trip I was very satisfied.
Simone (Israel) -
Independent Travel, Apr 2026
We had a great experience planning , specifically want to share the forthcomingness and professionalism we experienced from...
Carolyn (United States) -
Independent Travel, Apr 2026
Our travel consultant, Chris McKay, was outstanding - we felt he had a solid understanding of what we...
David (United States) -
Independent Travel, Apr 2026
Inside Japan Tours planned every detail of our recent trip. Everything was seamless from our pick up at...
Christopher (Great Britain (UK)) -
Majestic Japan, Apr 2026
Excellent service.We loved the tour, saw so much. Everything was fantastic
Connie (United States) -
Spring Elegance, Apr 2026
I had a good experience with your tour.
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