What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2904 reviews submitted in the last 3 years
Marietta (South Africa) -
Spring Elegance, Mar 2026
It was nearly everything I expected, but I understand the one change from the original programme was a...
Mike (United States) -
Independent Travel, Mar 2026
We contacted Joseph with a general outline of our trip. He was able to accomodate our requested itinerary.
Amy (Great Britain (UK)) -
Independent Travel, Mar 2026
We had a wonderful time!! Thank you so much for organising it all for us, it worked...
Paul (United States) -
Japan Arts Trail, Mar 2026
In a phrase, above and beyond. Not only did Inside Japan put together a solid itinerary but followed...
Karen (France) -
Independent Travel, Mar 2026
Outstanding from start to finish. Top marks to Will Gooding who listened patiently to all our preferences...
Gerald (United States) -
All-In Japan, Mar 2026
Inside Japan thought of everything they saw to all our needs
Gerald (United States) -
All-In Japan, Mar 2026
Inside Japan thought of everything they saw to all our needs
Katherine (United States) -
Independent Travel, Mar 2026
We had a wonderful experience with InsideJapan, both in planning our trip and enjoying all of our tours...
Susan ( ) -
Independent Travel, Mar 2026
We had great service from Emily at Inside Japan and we really couldn't have planned the trip so...
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