UK
Australia
USA
What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3023 reviews submitted in the last 3 years
Stephen (Great Britain (UK)) - Independent Travel, May 2026
-
1. How would you describe your overall level of satisfaction with us as your tour operator?
I have never experienced a travel agent who paid so much attention to detail and gave me such a wonderful service and really knew what I wanted for my first trip to Japan. I was highly impressed with Katie
-
2. Consultant name and satisfaction rating:
Katie was the best travel consultant I have ever dealt with and understood exactly what I wanted. Her attention to detail and knowledge of Japan was exemplary
-
3. How would you rate your package in terms of value for money?
Excellent
-
4. How would you rate the accommodation against your expectations?
No Answer Given
-
5. Please give us your comments on the transport included in your package.
Everything was perfect. On time and it all went smoothly
-
6. Please comment on any professional guiding included in your package?
The girl who led the Osaka good tour was also excellent and entertained our small group for that evening
-
7. How do you rate the usefulness and standard of information in the Info-Pack?
-
8. Would you consider travelling to Japan again?
Yes
-
9. Would you travel again with InsideJapan Tours?
Yes
I was so impressed with the trip and with Japan, I ntend to return in the early Eintet so have already advised Katie of my rough intention
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
