What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3016 reviews submitted in the last 3 years
Dermot (Great Britain (UK)) -
Independent Travel, Apr 2026
Wee loved our trip. My brother in law and family have already been on a trip, based on...
Adam (Great Britain (UK)) -
Independent Travel, May 2026
From the initial enquiry through to being on holiday and all the arrangement were faultless . Emma was...
Jennifer (Australia) -
A Northern Soul, May 2026
I was delighted by the whole experience, and especially with the knowledge and patience of the tour leader.
Deborah (United States) -
Golden Route, May 2026
We were really happy with everything. We've never had such an easy trip. All the hotels and travel...
Yi (United States) -
Discover Japan, Apr 2026
The tour itself from the beginning to the end was a very great experience. Steve Parker is a...
Nancy (United States) -
Classic Japan (2026), May 2026
Our guide, Savannah, was just stellar - knowledgeable and great personality - we all loved her. Some of the...
Joanne (Great Britain (UK)) -
Best of Japan, May 2026
The information and support available was outstanding
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