What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2962 reviews submitted in the last 3 years
Rosylyn (United States) - Classic Japan (2026), Aug 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Excellent service
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2. Tour Leader name and satisfaction rating
Patrick is very organized and very knowledgeable about Japan in general. He knows the history so well and told us so many interesting facts and stories. He’s also very personable, friendly, and just overall awesome!
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3. Consultant name and satisfaction rating:
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4. How would you rate your package in terms of value for money?
Excellent
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5. How would you rate the accommodation against your expectations?
Maybe upgrade the accommodations for the Japan Alps.
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6. Please give us your comments on the transport included in your package.
Great!
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7. Please tell us your thoughts on the meals included during your tour.
Meals were great!
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8. How do you rate the usefulness and standard of information in the Info-Pack?
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9. Would you consider travelling to Japan again?
Yes
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10. Would you travel again with InsideJapan Tours?
Yes
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