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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2973 reviews submitted in the last 3 years
Christine (Great Britain (UK)) - All-In Japan, May 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Excellent tour.
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2. Tour Leader name and satisfaction rating
Patrick could not have done more to make our tour run efficiently. His knowledge of Japan and its history is excellent.
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3. Consultant name and satisfaction rating:
Responded immediately to any queries. In depth knowledge of Japan.
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4. How would you rate your package in terms of value for money?
Excellent
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5. How would you rate the accommodation against your expectations?
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6. Please give us your comments on the transport included in your package.
Excellent
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7. Please tell us your thoughts on the meals included during your tour.
The food was great everywhere and very varied but the fast speed of service was daunting.
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8. How do you rate the usefulness and standard of information in the Info-Pack?
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9. Would you consider travelling to Japan again?
Maybe
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10. Would you travel again with InsideJapan Tours?
Yes
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