What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3029 reviews submitted in the last 3 years
Rachel (United Kingdom) -
Independent Travel, Oct 2025
excellent - the information booklet with the plan for our trip was excellent and really useful while we...
Matthew (United Kingdom) -
Independent Travel, Sep 2025
We loved the detailed itinerary and insider guides
Toni (United States) -
Independent Travel, Oct 2025
We had a great trip filled with memorable moments.
Kim (Belgium) -
Independent Travel, Sep 2025
Everything went very smoothly and when we did need advice you reacted very quickly.
Kevin (Canada) -
Majestic Japan, Oct 2025
The tour was great, everything that we needed was taken care of perfectly and there was still plenty...
Melanie (United Kingdom) -
Independent Travel, Oct 2025
It ran so smoothly and I found that we had the right balance of guiding and exploring on...
Claire (United Kingdom) -
Independent Travel, Oct 2025
Brilliant trip fabulously curated by Jess. The briefing pack and organisation of bookings by Inside Japan made it...
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