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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2719 reviews submitted in the last 3 years
Laura (United States) - Independent Travel, Feb 2023
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1. How would you describe your overall level of satisfaction with us as your tour operator?
It was great to be able to focus on the “fun” parts of the trip and not have to worry about the logistics.
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2. Consultant name and satisfaction rating:
Karin was great- I had everything I needed. She put a great itinerary together- we made a few small tweaks and it was ready to go. No fuss, which was perfect.
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3. How would you rate your package in terms of value for money?
No Answer Given
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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8. Would you consider travelling to Japan again?
No Answer Given
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9. Would you travel again with InsideJapan Tours?
No Answer Given
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