What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 1012 reviews submitted in the last 3 years
Laura (United States) -
Independent Travel, Nov 2023
Our trip was absolutely amazing - Jenny our consultant and the Inside Japan team put together an incredible...
Alecia (Australia) -
HYPERJAPAN's J-Pop & Go! , Nov 2023
Inside Japan were attentive, patient, and personable through every step of booking and planning. Tour guide was...
Alecia (Australia) -
HYPERJAPAN's J-Pop & Go! , Nov 2023
Inside Japan were attentive, patient, and personable through every step of booking and planning. Tour guide was...
Virginia (United States) -
Independent Travel, Nov 2023
The Info-Pack was surprisingly detailed and very helpful, especially with regards to directions and transportation. I am...
Brianna (United States) -
Independent Travel, Nov 2023
Working with InsideJapan Tours was a great choice! It was super helpful to get the detailed Info Pack...
Nancy (Canada) -
Tokaido Trail, Nov 2023
I highly recommend traveling with Inside Japan tours. We were looking for a small group tour that allowed...
Caroline (Great Britain (UK)) -
Independent Travel, Oct 2023
We couldn't have asked for better service from Inside Japan. Everything was organised perfectly to ensure we had...