What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 477 reviews submitted in the last 3 years
Tom Edmunds -
Independent Travel, Mar 2023
Expert knowledge and on-the-ground detailed advice based on real experience. Our itinerary was expertly curated
Judith (Judie) (Australia) -
Independent Travel, Apr 2023
Jarrod was great to deal with from afar, I am from Melbourne. We discussed my ideas on expectations...
Caitlin (United States) -
Independent Travel, May 2023
Everything was amazing. All the accommodations, tours, and transportation that was booked was perfect.
Margaret (United Kingdom) -
Independent Travel, Apr 2023
Excellent service from start to finish
Edward (United States) -
All-In Japan, Apr 2023
Halley did an excellent job arranging our trip. The trip met all of our expectations. Van Milton did...
Andrew (Australia) -
Independent Travel, Mar 2023
Your prompt responses to any queries let us feel that our issues were important to you. As first...
Weeratunge (United Kingdom) -
Independent Travel, Apr 2023
Our experience with InsideTours Japan was excellent! The whole process of planning the tour and receiving our documents...
Robyn (Australia) -
Independent Travel, Apr 2023
We couldn’t fault anything about our trip. The support we received while we were in Japan was amazing....