What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1843 reviews submitted in the last 3 years
Susan (United Kingdom) -
Majestic Japan, Oct 2024
Well organised and well run tour. We'd not done a group tour before and it exceeded our expectations.
Meaghan (United States) -
Independent Travel, Sep 2024
We had a wonerful time. Having time to just travel and enjoy our trip without having to worry...
Sue (United Kingdom) -
Independent Travel, Oct 2024
We had a great trip and found the on the ground in country support offered to be...
M Carol (United States) -
Tokaido Trail, Nov 2024
Great tour. Highly recommend. Interesting fellow travelers
John (United States) -
Hidden Japan, Oct 2024
There was generous information experiences were all good everything went smoothly fellow travelers and tour leader were great.
Wayne (United Kingdom) -
Independent Travel, Oct 2024
Aaron listened carefully and understood our requirements. Japan was overwhelming but we could not have been any better...
Stephanie (United Kingdom) -
Independent Travel, Oct 2024
It would be good if it the service felt more personalised. Felt your operators were under a lot...
Anne-sophie (United Kingdom) -
Independent Travel, Oct 2024
Incredible service, so helpful, responsive quickly, kind and professional.