What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2957 reviews submitted in the last 3 years
Susan (New Zealand) -
Independent Travel, Apr 2026
Ana and the team were excellent incoming up with an itinerary for our 5 days. Every detail was...
Sharon (United States) -
Independent Travel, May 2026
The accommodations were all exactly what we asked for. The experiences were fun and exciting. The preplanned transit...
Diane (Great Britain (UK)) -
Independent Travel, Apr 2026
We felt that the information we had was excellent
Jane (Great Britain (UK)) -
Must-see Japan, Jan 2026
Simply the best trip I have ever taken. Loved every minute of it. I was worried that travelling...
Jennifer (United States) -
Classic Japan (2026), Apr 2026
The credit for the wonderful tour all goes to Kinga, she was magnificent! The hotels and ryokans were...
Lesley (Great Britain (UK)) -
All-In Japan, Apr 2026
By the end of the trip I was very satisfied.
Simone (Israel) -
Independent Travel, Apr 2026
We had a great experience planning , specifically want to share the forthcomingness and professionalism we experienced from...
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