What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3007 reviews submitted in the last 3 years
Thomas (Canada) -
All-In Japan, Oct 2026
We had a wonderful trip. The two negatives were 1) the age of our group - I was...
Mark (United States) -
Must-see Japan, Oct 2026
Thoroughly enjoyed the small group tour.
Belinda (Great Britain (UK)) -
Independent Travel, Oct 2026
We found InsideJapan to be very helpful in terms of suggesting an itinerary, full documentation and the support...
Douglas (Great Britain (UK)) -
Independent Travel, Oct 2026
From the initial consultation to the final schedule I have been so impressed with Emma and Inside Japan...
Phillip (Australia) -
Independent Travel, Oct 2026
For first time travelers to Japan, we wanted a well detailed itinerary, it was all that and more!
John (Australia) -
All-In Japan, Oct 2026
The service from Inside Japan was excellent. All went according to plan and our expectations about accommodation, transport...
Richard (New Zealand) -
Classic Japan (2026), Oct 2026
From start to finish communication was excellent
Madeleine (Great Britain (UK)) -
Independent Travel, Sep 2026
Excellent. Wonderful trip . Felt we were given all the info we needed. I wasn’t aware of...
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