What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2350 reviews submitted in the last 3 years
Bethan (United Kingdom) -
Japan Unmasked, May 2025
Mike was just awesome. He took us to the best places, had everything meticulously planned, and was...
Paul (United Kingdom) -
Independent Travel, Apr 2025
Really happy with the service provided by InsideJapan. We had a really awesome holiday and the kids have...
Darryl (United States) -
Independent Travel, May 2025
Your company and Jenny did a really good job planning out the trip.
Paul (United Kingdom) -
A Northern Soul, May 2025
First class standard for the entire trip.
Sam Douglas -
Independent Travel, Jun 2025
What an amazing trip Inside Japan put together for us. We were happy with the itinerary that was...
Brian (United States) -
Hidden Japan, May 2025
We were extremely pleased with the tour. The itinerary was very good. It was well paced and thoughtfully...
Steve (United States) -
Golden Route, May 2025
We had excellent service. For a group of people who really didn't know enough about Japan, we felt...
Victoria (United Kingdom) -
Independent Travel, May 2025
We received a great service from the start. Jess (and the team in Japan once we landed) were...