What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3013 reviews submitted in the last 3 years
Janet (Great Britain (UK)) -
Independent Travel, May 2026
Attention to detail was excellent. Lily listened well to what we hoped to include and sourced some individual...
Airlie (Australia) -
Best of Japan, May 2026
Excellent organisation and clear instructions of all aspects of the trip which made everything so easy. The hotels...
Michael (Great Britain (UK)) -
Independent Travel, May 2026
We enjoyed the holiday immensely.
Rosemary (Great Britain (UK)) -
Independent Travel, May 2026
The service from Inside Japan was excellent, well planned and ran beautifully. All arrangements worked out well...
Smita ( ) -
Independent Travel, May 2026
very well organised from start to finish. felt well supported .just one of the guides was difficult...
Roger (Great Britain (UK)) -
Best of Japan, May 2026
For context, this trip was originally booked for 2021, postponed to 2022, cancelled then resurrected for 2026! Rachel...
David (Great Britain (UK)) -
Best of Japan, May 2026
From beginning to end response to our queries and presentation of information and ability to add our requirements...
Jeremy (Great Britain (UK)) -
Japan Unmasked, May 2026
Everything was well organised and efficient.
Jeremy (Great Britain (UK)) -
Japan Unmasked, May 2026
Everything was well organised and efficient.
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