What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2198 reviews submitted in the last 3 years
Jamie (United Kingdom) -
Independent Travel, Apr 2025
Very helpful, Well organised and listened to our feedback
Nigel (United Kingdom) -
Spring Elegance, Apr 2025
Tour guide was excellent and gave us a good insight into Japan's culture and people
Bethan (United Kingdom) -
Independent Travel, Apr 2025
We had a stress free and very enjoyable trip, thanks to Nathan's meticulous planning.
Claudette (United States) -
Independent Travel, Apr 2025
Everything exceeded expectations
Claire (United Kingdom) -
Japan Unmasked, Apr 2025
Isobel was PHENOMENAL. Patient, knowledgeable, answered every question, phonecall, email in the long run-up to going on the...