What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2195 reviews submitted in the last 3 years
Martin (Germany) -
Independent Travel, Nov 2024
Good tour, liked the principle of predefined blocks one can combine, bit expensive
Petra (United States) -
Independent Travel, Nov 2024
Everything was amazing. We couldn't have asked for better. I traveled for my birthday and the team...
Michael (United States) -
Independent Travel, Nov 2024
Excellent. booking experience that made our travel so much easier than if we'd tried to book ourselves.
Amanda (United Kingdom) -
Independent Travel, Nov 2024
Rachel was really helpful and made it possible for us to experience everything we wanted on our trip
Simon (United Kingdom) -
Independent Travel, Sep 2024
Excellent esponsive service to tailor a tour to our needs
Stephen (United Kingdom) -
Independent Travel, Oct 2024
This was actually the 3rd time we have used IJ. Again we went for a bespoke tour.
Larry (United States) -
Majestic Japan, Oct 2024
The Majestic Japan tour exceeded my expectations. The tour, accommodations, activities, and food were memorable.
Lorraine (United States) -
Majestic Japan, Nov 2024
Overall, I was very pleased with the itinerary and the accomodations. We covered many major destinations as...