What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2478 reviews submitted in the last 3 years
Jigna (Norway) -
Wheelchair Accessible Golden Route, Sep 2025
The trip was amazing. I was very impressed with the planning and execution of every day activity. The...
Benjamin (United Kingdom) -
Independent Travel, Sep 2025
booked hotels flights and tours
Timothy (United Kingdom) -
Independent Travel, Aug 2025
Good planning and very enjoyable
Matthew (United Kingdom) -
Independent Travel, Sep 2025
Japan as a country was amazing and we loved every moment. Having the reassurance of local experts and...
Beverly (United Kingdom) -
Independent Travel, Sep 2025
Not sure if we had a self-guided adventure? But it was independent and collaboratively planned. I felt Tanner...
Lesley (United Kingdom) -
Independent Travel, Sep 2025
Fabulous trip - all went very smoothly
Sarah (United Kingdom) -
Independent Travel, Aug 2025
Great from start to finish. Especially impressed how 'on the ball' the team were when we had Shinkansen...
David (United States) -
Independent Travel, Aug 2025
Great recommendations timely responses everything delivered as promised