What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2545 reviews submitted in the last 3 years
Kevin (United Kingdom) -
Independent Travel, Sep 2025
Lily was fabulous from start to finish - I couldn’t have been more happy with how the trip...
Seth (United Kingdom) -
Discover Japan, Sep 2025
On the whole excellent but two things we think could be improved. First, see our comments below about...
Seth (United Kingdom) -
Discover Japan, Sep 2025
On the whole excellent but two things we think could be improved. First, see our comments below about...
Stephen (United States) -
Hidden Japan, Sep 2025
Savannah was a great leader. Could tell that Inside Japan had developed good relationships with the people they...
Steven (United States) -
Must-see Japan, Sep 2025
We have already recommended Inside Japan Tours to several of our friends. We thought everything was beyond...
Vaughn (United States) -
Independent Travel, Sep 2025
InsideJapan Tours provided both my travel associate and I the trip of a lifetime with the trip they...
Catherine Larson -
Japan Solo, Oct 2025
Everything was as planned. Transport cars were early, hotel accommodations were excellent.