What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2832 reviews submitted in the last 3 years
Peter (Great Britain (UK)) -
Independent Travel, Feb 2026
Very well organised and planned. Excellent guides in Tokyo and Kyoto (all three). Very speedy response from Joshua...
Catherine (Great Britain (UK)) -
Japan Solo, Feb 2026
the service was fantastic - The level of detail provided in the information booklet really helped me to...
Caroline (Great Britain (UK)) -
Must-see Japan, Feb 2026
I am so pleased I booked a tour to Japan with Inside Japan. Ali had great communication with...
Mackenzie (United States) -
Independent Travel, Feb 2026
Our consultant was great in getting to know our interests in order to help pick out locations and...
John (United States) -
Independent Travel, Feb 2026
A favorable experience overall....I feel we got a good general view of Japan.
Natalie (Great Britain (UK)) -
Japan Unmasked, Feb 2026
Very responsive to all my inquiries.
Noel ( ) -
Independent Travel, Mar 2026
Excellent.Lachlan understood the nature of the trip , granddaughter to Disneyland. Very different from our usual agenda. Was thoughtful ,...
Mary (United States) -
Must-see Japan, Nov 2025
Everything was easy from the beginning planning stages to the execution and follow up support regarding a claim...
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