What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2217 reviews submitted in the last 3 years
Carol (United States) -
Independent Travel, Apr 2025
Anna was wonderful! She was responsive when I asked a question and her back up while she...
Daynard (United States) -
Independent Travel, Apr 2025
Everything went very well, except missing the tour in Tokyo. We were jet lagged and trying to negotiate...
Juliette (United Kingdom) -
Independent Travel, Apr 2025
Brilliant organisation/ everything was perfect
Jennifer (United States) -
Must-see Japan, Apr 2025
Our Inside Japan trip exceeded our expectations! The schedule, the itinerary, and our guide were all fantastic! We...
Karla (United States) -
Spring Elegance, Apr 2025
From start to finish, we were happy with your services.
Amanda (United Kingdom) -
Independent Travel, Apr 2025
Listened to my interests and put together an excellent itinerary. Everything very well organised and explained before our...
Jayne (Switzerland) -
Independent Travel, Apr 2025
Wonderful, very thorough and excellent service and advice provided
Elizabeth (United Kingdom) -
Japan Unmasked, Apr 2025
They sent a great fact sheet before the tour.. so we knew what to expect