UK
Australia
USA
What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2878 reviews submitted in the last 3 years
Deborah - Independent Travel, Mar 2026
(Booked through an agent)
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Very efficient and well organised. A quick response to email queries. The booklet provided was invaluable. Very detailed including photos. Well thought out such as mobile WiFi provided and Loaded IC cards.
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2. How would you rate your package in terms of value for money?
Average
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3. How would you rate the accommodation against your expectations?
No Answer Given
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4. Please give us your comments on the transport included in your package.
Transport was good. Private cars exceptionally clean. All tickets provided and labelled for trains.
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5. Please comment on any professional guiding included in your package?
All guides were outstanding.
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6. How do you rate the usefulness and standard of information in the Info-Pack?
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7. Would you consider travelling to Japan again?
Yes
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8. Would you travel again with InsideJapan Tours?
Yes
We found Inside Japan tours excellent. We discover them 3rd hand as we bikes via Kuoni in the UK. Next time we will book direct with yourselves
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
