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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2872 reviews submitted in the last 3 years
John (Great Britain (UK)) - World Heritage, Mar 2026
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Extensive journey around UNESCO sites and cities. Transport arrangements faultless - the envelope of tickets was clear and easy to use. The WiFi hub was invaluable. The three guides were all great and gave us a good view of their cities. The booklet contained everything we needed to know and was our primary reference material
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2. Consultant name and satisfaction rating:
Will offered to tailor the trip to meet our needs, but in fact the itinerary was all we needed. We are thinking of an India trip later in the year ... we have been to India several times and we would want to tailor that trip in detail
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3. How would you rate your package in terms of value for money?
No Answer Given
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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8. Would you consider travelling to Japan again?
No Answer Given
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9. Would you travel again with InsideJapan Tours?
No Answer Given
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