What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2884 reviews submitted in the last 3 years
Evelyn (United Kingdom) -
Independent Travel, May 2019
The service from Inside Japan was excellent, so helpful and a personalised service far greater than I had...
Caroline (United Kingdom) -
Independent Travel, May 2019
We had a query when in Japan and the team came back to us very promptly, even though...
Adam (United Kingdom) -
Independent Travel, May 2019
As it was last minute I was very impressed how quick the trip was organised.
Susan (Australia) -
Best of Japan, May 2019
The decision to book though you company meant that we enjoyed a stress free, varied, interesting and exciting...
John (United States) -
Independent Travel, May 2019
We had two small problems, one my fault and the local branch took care of both reapidly and...
Paul (United States) -
Japan Solo, May 2019
Well organized. Timely. Made a complicated trip seem simple, especially the ticket buying and reservations. I am...
Susan (Australia) -
Independent Travel, May 2019
Nothing was a problem. Response to requests immediate. There were no glitches.
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